Re: V5R3M5 - Oh how to get there!

[Jerry Adams <jerry@xxxxxxxxxxxxxxx>]

Pat,


Have you actually done that?  When our SWMA expired on our backup 
machine, even a call to IBM support resulted in a "ain't no way, José" 
reply.  I don't think that a fax would be any different from a telephone 
call, but that may depend upon whom you faxed.  Our BP was unable to get 
past this roadblock.


OS/400 and i5/OS may be "part of the machine" but they are software.  
Albeit, in some cases anyway, software that makes the hardware run.  
Somewhat of a gray area in many cases. 


        * Jerry C. Adams
*IBM System i5/iSeries Programmer/Analyst
B&W Wholesale Distributors, Inc.* *
voice
        615.995.7024
fax
        615.995.1201
email
        jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>



Pat Barber wrote:

> I don't think that is strickly correct. PTF's are available
> if you are on a hardware contract. After all, OS/400 is part
> of the machine.
>
> The "method" of getting the PTF's is different.
>
> When you can't use Fix Centeral, you can use the old fax method
> and that works just fine.(for you web heads..yes a fax machine)
>
> You can also use the ECS method with hardware support.
>
> http://www-03.ibm.com/servers/eserver/support/iseries/fixes/orderfix.html
>
>
>
>
> Jerry Adams wrote:
>  
>
> > Strictly speaking, No.  Software and Hardware maintenance are separate 
> > contracts.
> >
> > However, IBM is a little slow (sometimes) updating whatever it is they 
> > update to prevent this.  So, as long as Fix Central allows you to 
> > download, go for it.  However, one day they (IBM) will get your record 
> > updated and, when you try to download the PTF all that will happen is - 
> > nothing.  No message, no bill, nada. 
> >
> >
> > This is the scenario that I went through, anyway.  I had to call Support 
> > to see why Fix Central wasn't working.  Boy, was I embarrassed when the 
> > nice lady told me "You're not on software support for that serial number."
> >
> >
> >         * Jerry C. Adams
> > *IBM System i5/iSeries Programmer/Analyst
> > B&W Wholesale Distributors, Inc.* *
> > voice
> >         615.995.7024
> > fax
> >         615.995.1201
> > email
> >         jerry@xxxxxxxxxxxxxxx <mailto:jerry@xxxxxxxxxxxxxxx>
> >
> >
> >
> > Don Cavaiani wrote:
> >
> >
> >    
> >
> > > Am I still eligible for ptf's on my V5R3 even though I no longer have
> > > software maintenance (I do have the Hardware contract)? 
> > >
> > > -----Original Message-----
> > > From: midrange-l-bounces@xxxxxxxxxxxx
> > > [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Chris Bipes
> > > Sent: Thursday, November 02, 2006 8:55 AM
> > > To: Midrange Systems Technical Discussion
> > > Subject: RE: V5R3M5 - Oh how to get there!
> > >
> > > No need for it but YES the PTF ordering is a pain.  Check out the latest
> > > TCP group level 9 that came out on the 30th, all changes are for M5.  We
> > > order all the latest groups once a month before we do our Monthly
> > > complete system backup / IPL to apply.  Thank you IBM, can I have
> > > another?
> > >
> > >
> > > Christopher Bipes
> > > Information Services Director
> > > CrossCheck, Inc.
> > >
> > >
> > > -----Original Message-----
> > > From: midrange-l-bounces@xxxxxxxxxxxx
> > > [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of Haase, Justin C.
> > > Sent: Thursday, November 02, 2006 6:42 AM
> > > To: Midrange Systems Technical Discussion
> > > Subject: RE: V5R3M5 - Oh how to get there!
> > >
> > > Boot D-side on to an M5 I_BASE_01 disc and install it.  As Al alluded
> > > to, slipping the SLIC.  I wouldn't think it to be necessary unless
> > > there's some feature you require.  The PTF ordering screen does get
> > > annoying though, doesn't it?
> > >
> > > --
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> > >
> > >
> > >
> > >      
> >