Nortel Phone System and Integration with iSeries ? -- MIDRANGE-L

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I have a client running  very old legacy apps on a 170 running V5R3. They 
are looking at replacing their current phone system and the sales rep for 
the phone system asked them about integrating the phone system to their 
computers. Right now I know it takes an adapter from the Nortel to the 
network and a Windows based server/pc run Nortel's TAPI compliant 
interface. They reference customer apps like Goldmine and ACT. So here are 
a couple of questions I have...

#1 Anyone have experience with Nortel's products and the iSeries?
#2 What does it take, in general terms, to get an inbound phone call to 
say bring up  selected screen from an iSeries 5250 app?
#3 Anyone have  experience with other phone manufactures and integration 
with the iSeries?

Thanks
_____________________
Kirk Goins CCNA
Systems Engineer, Manage Inc.
IBM Certified i5 Solution Sales
IBM Certified iSeries Solutions Expert
IBM Certified Designing IBM e-business Solutions 
Office 503-353-1721 x106 Cell 503-577-9519
kirkg@xxxxxxxxxxxxx      www.manageinc.com

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