Re: IBM i5 520 built in Ireland?

["Jim Franz" <franz400@xxxxxxxxxxxx>]

Hopefully someone will carry this to Common Sound Off.
This deserves a VH1 like "What The F..." statement.
IBM the "global" company needs to demonstrate this
works efficiently. I've got at least 2 of these to install by year end,
and one is for a customer who has nailed ibm before for a prev
mess till ibm made it "more than right".
jim (wishing i could get to toronto..)
----- Original Message ----- 
From: <pnelson@xxxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Tuesday, October 05, 2004 8:51 PM
Subject: Re: IBM i5 520 built in Ireland?


> They won't care unless you get the customer's IBM marketing rep involved.
> After dealing with Haitian, Jamaican, Hispanic, Indian, and Pakistani
> accents, with some Texan and Georgian thrown in for good measure, I had
> the rep conference in with me one more time. He listened to the same BS I
> had been listening to for 7 weeks. He finally broke into the conversation,
> identified himself, and demanded to speak to a duty manager immediately.
> The duty manager was read the riot act, particularly about the language
> problem, and was instructed to get the issue fixed within the hour, or
> there would be hell to pay. 27 minutes later, I got an email with the
> proper keys. Amazing.
>
>
> Paul Nelson
> Arbor Solutions, Inc.
> 708-670-6978  Cell
> pnelson@xxxxxxxxxx
>
>
>
>
>
> Larry Bolhuis <lbolhuis@xxxxxxxxxx>
> Sent by: midrange-l-bounces@xxxxxxxxxxxx
> 10/05/2004 07:33 PM
> Please respond to Midrange Systems Technical Discussion
>
>         To:     Midrange Systems Technical Discussion
> <midrange-l@xxxxxxxxxxxx>
>         cc:
>         Subject:        Re: IBM i5 520 built in Ireland?
>
>
> Corrrection: I feel sorry for the entitlement group should they get
> between me and my customer getting the keys and maintenance for which
> they have paid a tidy sum.   IBM Shipped the machine from Ireland, IBM
> will provide keys and maintancne, quite simple the way I see it.......
>
>   - L
>
> pnelson@xxxxxxxxxx wrote:
>
> >I feel sorry for whoever has to try to get past the entitlement group.
> >
> >
> >Paul Nelson
> >Arbor Solutions, Inc.
> >708-670-6978  Cell
> >pnelson@xxxxxxxxxx
> >
> >
> >
> >
> >
> >Larry Bolhuis <lbolhuis@xxxxxxxxxx>
> >Sent by: midrange-l-bounces@xxxxxxxxxxxx
> >10/05/2004 06:20 PM
> >Please respond to Midrange Systems Technical Discussion
> >
> >        To:     Midrange Systems Technical Discussion
> ><midrange-l@xxxxxxxxxxxx>
> >        cc:
> >        Subject:        Re: IBM i5 520 built in Ireland?
> >
> >
> >Some. The others are in limbo.
> >
> >  - L
> >
> >
> >
> -- 
> Larry Bolhuis                   IBM eServer Certified Systems Expert:
> Vice President                    iSeries Technical Solutions V5R2
> Arbor Solutions, Inc.             iSeries LPAR Technical Solutions V5R2
> 1345 Monroe NW Suite 259          iSeries Linux Technical Solutions V5R2
> Grand Rapids, MI 49505            iSeries Windows Integration Technical
> Solutions V5R2
>                                 IBM eServer Certified Systems Specialist
> (616) 451-2500                    iSeries System Administrator for
> OS/400 V5R2
> (616) 451-2571 - Fax              AS/400 RPG IV Developer
> (616) 260-4746 - Cell             iSeries System Command Operations V5R2
>
>   If you can read this, thank a teacher....and since it's in English,
> thank a soldier.
>
>
>
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