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Yep, they did get through somehow (just talked to my friend) so something was going on. Guess we will hear eventually ! Chuck -----Original Message----- From: midrange-l-bounces@xxxxxxxxxxxx [mailto:midrange-l-bounces@xxxxxxxxxxxx] On Behalf Of rob@xxxxxxxxx Sent: Friday, January 16, 2004 10:07 AM To: Midrange Systems Technical Discussion Subject: Re: BIG Problems for IBM Support ! I called 800-IBM-SERV like always and it's looking good. Perhaps they are dialing some of the old support numbers that no longer work. What was that one, 800-237-5511? 800-IBM-SERV used to be only hardware but now it does both. Rob Berendt -- "All creatures will make merry... under pain of death." -Ming the Merciless (Flash Gordon) "Chuck Lewis" <clewis@xxxxxxxxxx> Sent by: midrange-l-bounces@xxxxxxxxxxxx 01/16/2004 08:50 AM Please respond to Midrange Systems Technical Discussion <midrange-l@xxxxxxxxxxxx> To "midrange-l" <midrange-l@xxxxxxxxxxxx> cc Fax to Subject BIG Problems for IBM Support ! Check THIS out (got this from a friend just now that is a former IBM'er and now at a local company ! "Around 7:30 this morning my boss came over and was telling me they couldn't get hold of IBM support. They were even calling IBM locals reps trying to get help. I asked my boss why they couldn't get hold of IBM Support and he told me when you dial IBM 1800# that it would ring 2 times then you get a dial tone LOL. Will about 8am this morning they finally got hold of IBM Support and was told that their building was on FIRE!! and that all communications to the support line was off. Sounds like IBM has a good D/R solution LMAO. So we are still down with no support from IBM. I would like to find out where this building was that's on fire. I was told that most of support was moved to a different country. If so maybe they might move it back here to the United States." Chuck _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l. _______________________________________________ This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list To post a message email: MIDRANGE-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/midrange-l or email: MIDRANGE-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/midrange-l.
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