Re: BIG Problems for IBM Support !

[rob@xxxxxxxxx]

Chuck,

Last I knew Keane was running IBM's support in Rochester in some white 
buildings between the Country Inn & Suites and the IBM Manufacturing 
building.  Been a few years since I've walked in and talked to the support 
people.  And then it was only to drop off a PC to duplicate a problem 
because I happened to be visiting IBM for other reasons.

Rob Berendt
-- 
"All creatures will make merry... under pain of death."
-Ming the Merciless (Flash Gordon)




"Chuck Lewis" <clewis@xxxxxxxxxx> 
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01/16/2004 08:50 AM
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BIG Problems for IBM Support !






Check THIS out (got this from a friend just now that is a former IBM'er 
and
now at a local company !

 

"Around 7:30 this morning my boss came over and was telling me they 
couldn't
get hold of IBM support.  They were even calling IBM locals reps trying to
get help. I asked my boss why they couldn't get hold of IBM Support and he
told me when you dial IBM 1800# that it would ring 2 times then you get a
dial tone LOL.  Will about 8am this morning they finally got hold of IBM
Support and was told that their building was on FIRE!! and that all
communications to the support line was off.   Sounds like IBM has a good

D/R solution LMAO.   So we are still down with no support from IBM.  I

would like to find out where this building was that's on fire.  I was told
that most of support was moved to a different country.  If so maybe they
might move it back here to the United States."

 

Chuck

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