Re: Change a Serial Number?

["Jim Franz" <franz400@xxxxxxxxxxxx>]

try the iNation Citizen Satisfaction Hotline
http://www-1.ibm.com/servers/eserver/iseries/nation/contact/hotline_info.html

----- Original Message ----- 
From: "G Armour" <garmour400m@xxxxxxxxx>
To: "Midrange Systems Technical Discussion" <midrange-l@xxxxxxxxxxxx>
Sent: Friday, January 02, 2004 5:37 PM
Subject: RE: Change a Serial Number?


> I dunno, Dennis.  It may be time to call IBM, or BP, whichever is more
> appropriate.  Serial Numbers tend to take on God-like status at IBM, and
> (in my experience with a wrong system serial number) you can scream til
> you're blue in the face, and still be told by IBM that nothing can be done
> about fixing a serial number.  I've been told by others that sometimes you
> need to shoot through the bureaucratic minefield and go right to the top
> on this kind of problem.  Otherwise, you'll get a lot of "there's nothing
> we can do about it" cr*p.
>
> You might want to check out the thread starting with this message to see
> what I mean:
> http://archive.midrange.com/midrange-l/200103/msg01548.html
>
> --- Dennis Munro <DMunro@xxxxxxxxxxxxxxxxxxxx> wrote:
> > I did look at STRSST but did not find anything that would let me change
> > the
> > serial number.  As close as I could get was to change the description
> > from
> > "TAP02" to whatever but that didn't get at the serial number but it
> > showed
> > it.  When I printed out the system config from the Hardware Service
> > Manager,
> > it showed the 3570 tape library but not the individual tape device????
> >
> > Thanks - Dennis.
> >
> > Dennis Munro
>
>
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