re: subject: The age old question:

[Vern Hamberg <vhamberg@xxxxxxxxxxxxxxxxxxxxxxxxx>]

Rick, there's a program for discounted Software Maintenance after License 
fees. Check out 
<http://www.ibm.com/isource/cgi-bin/goto?it=usa_annred&on=303-214> for 
information.

Vern

At 03:18 PM 12/18/2003 -0500, you wrote:

> Thanks to all who replied.
>
> Since I don't know all of the specifics, I just forwarded your responses on
> to her, and i'll try to let you know what becomes of it.
>
> btw,  their previous business partner went out of business, so they
> inadvertently / accidently let thier current ibm support contract lapse.
> They're now looking at a penalty to resign for support.  they've only been
> a couple of months off support.
>
> has this happened to anyone else, and is there no recourse for them?  If
> they have to eat the re-signing penalty to get back on support, that will
> be the nail in the coffin for IBM and the iseries.
>
> thanks,
>
> Rick