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  3. December 2003

re: subject: The age old question:

Rick, there's a program for discounted Software Maintenance after License fees. Check out <http://www.ibm.com/isource/cgi-bin/goto?it=usa_annred&on=303-214> for information.

Vern

At 03:18 PM 12/18/2003 -0500, you wrote:

Thanks to all who replied.

Since I don't know all of the specifics, I just forwarded your responses on
to her, and i'll try to let you know what becomes of it.

btw,  their previous business partner went out of business, so they
inadvertently / accidently let thier current ibm support contract lapse.
They're now looking at a penalty to resign for support.  they've only been
a couple of months off support.

has this happened to anyone else, and is there no recourse for them?  If
they have to eat the re-signing penalty to get back on support, that will
be the nail in the coffin for IBM and the iseries.

thanks,

Rick



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