RE: subject: The age old question:

There is a sliding scale for getting back on support, or at least there was.
I think it's in the November announcements.

John Brandt
iStudio400.com

-----Original Message-----
From: rick.baird@xxxxxxxxxxxxxxx [mailto:rick.baird@xxxxxxxxxxxxxxx]
Sent: Thursday, December 18, 2003 2:19 PM
To: Midrange Systems Technical Discussion
Subject: re: subject: The age old question:



Thanks to all who replied.

Since I don't know all of the specifics, I just forwarded your responses on
to her, and i'll try to let you know what becomes of it.

btw,  their previous business partner went out of business, so they
inadvertently / accidently let thier current ibm support contract lapse.
They're now looking at a penalty to resign for support.  they've only been
a couple of months off support.

has this happened to anyone else, and is there no recourse for them?  If
they have to eat the re-signing penalty to get back on support, that will
be the nail in the coffin for IBM and the iseries.

thanks,

Rick


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