Re: COMMON at Gaylord Palms -- MIDRANGE-L


Paul,

do you knwo if the LaQuinta, Holiday Inn and Hampton will be on the hotel
list?  They've been on the list historically and I've stayed at the
Hampton and LaQ before...both v.close to the conf center...

Don in DC

------------------------------

On Fri, 19 Sep 2003 pnelson@xxxxxxxxxx wrote:

> Ditto.
>
> As for next time, some of the best places in San Antonio are away from the
> Riverwalk. The original Macaroni Grille is 20 miles out of town in Leon
> Springs, for example. The best ribs are up north of the airport, and the
> best Mexican is way down on the south side. My plan is to go low ball on
> the lodging, and have a rental car for the times when I want to go out.
> Anybody care to join me?
>
>
> Paul Nelson
> Arbor Solutions, Inc.
> 708-670-6978  Cell
> pnelson@xxxxxxxxxx
>
> "Always do right. This will gratify some people and astonish the rest."
> Samuel L. Clemens  (Mark Twain)
>
>
>
>
> Glenn Ericson <Glenn-Ericson@xxxxxxx>
> Sent by: midrange-l-bounces@xxxxxxxxxxxx
> 09/19/2003 03:00 PM
> Please respond to Midrange Systems Technical Discussion
>
>
>         To:     Midrange Systems Technical Discussion 
> <midrange-l@xxxxxxxxxxxx>, Midrange
> Systems Technical Discussion <midrange-l@xxxxxxxxxxxx>
>         cc:
>         Subject:        Re: COMMON at Gaylord Palms
>
>
> I  was in Timbuktu for the  entire  conference.
>
> As  for your Items 2- 4  totally parallel my experience also
>
> At 02:39 PM 9/19/2003 -0400, Al Barsa wrote:
>
>
>
>
>
> >I agree that the treatment and service was excellent, as it usually at
> the
> >main conference hotel.  There are four major butts:
> >
> >1.    I specifically asked to be put into a room close to the convention
> >center, as did COMMON ask on my request, and the hotel put me into a room
> >in Timbuktu.  COMMON had me moved after the first night.
> >
> >2.    I also spoke to the "right" people, but when it came time to check
> >out, I was told that my folio was closed, and the front desk person
> walked
> >away from me.
> >
> >3.    The "high speed line" in my room didn't work most of the time, and
> >wasn't high speed.
> >
> >4.    It was just plain expensive.  Too expensive.  And if you didn't
> have
> >a rental car, you were screwed.  In San Antonio, the restaurants in the
> >hotel can't screw you, because you can walk to many reasonable
> restaurants
> >on the river walk.
> >
> >Al
> >
> >Al Barsa, Jr.
> >Barsa Consulting Group, LLC
> >
> >400>390
> >
> >914-251-1234
> >914-251-9406 fax
> >
> >http://www.barsaconsulting.com
> >http://www.taatool.com
> >
> >
> >
> >
> >              rick.baird@steakn
> >              shake.com
> >              Sent by: To
> >              midrange-l-bounce         Midrange Systems Technical
> >              s@xxxxxxxxxxxx            Discussion
> >                                        <midrange-l@xxxxxxxxxxxx>
> > cc
> >              09/19/2003 02:22
> >              PM Subject
> >                                        Re: COMMON at Gaylord Palms
> >
> >              Please respond to
> >              Midrange Systems
> >                  Technical
> >                 Discussion
> >              <midrange-l@midra
> >                  nge.com>
> >
> >
> >
> >
> >
> >
> >
> >I'd like to point out that I recieved very good treatment - whatever my
> >problem (and those of my traveling companions), if you talked to them
> about
> >it, they went out of their way to make it right.
> >
> >I don't know why so many others had problems.  I found service to be
> pretty
> >good.
> >
> >rick
> >
> >---original message----------
> >
> >That's good news, Leo!  Ms. Taylor heard the squeaky wheel, and did the
> >only right thing in resolving your issues.
> >
> >For all the complaints from others on the list this week about the
> >customer service at Gaylord Palms, it sounds like the frontline support
> >(front desk, onsite managers) still needs some work at customer service,
> >though.
> >
> >GA
> >
> >
> >
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