Re: COMMON at Gaylord Palm, Orlando -- MIDRANGE-L

And what really grinds me is that none of these charges and taxes appear 
when you use the online search services.  Perhaps that is why they do 
this.  Rent a car scams are the same way.  Hey this company is cheaper 
only to find out there's an airport fee or some such thing.

Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin 





Glenn Ericson <Glenn-Ericson@xxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
09/16/2003 10:33 AM
Please respond to Midrange Systems Technical Discussion
 
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        Subject:        Re: COMMON at Gaylord Palm, Orlando


  When you  called you were TOLD the system was new and had problems. It 
was only working in a very spotty manner through out the hotel. Then 
they  had the   audacity to bill for it  under the resort fee. When 
challenged - what a tale  you heard.  It was  better then the 7 day valet 
parking fees at $15/day and who had a car? Then there is the  you 
requested 
delivery of the Orlando SUN fees ( in  fine type at the  bottom of the 
bill) for 7 days. PLUS  a $5 per package to receive and hand to me over 
the 
counter[ no delivery].  These sort of actions vs  services are NOT  good 
moves for  the hospitality industry, especially in a competitive  city 
like 
Orlando!  OFF my list for the future until they prove themselves worthy


At 11:04 AM 9/16/2003 -0400, Larry Bolhuis wrote:
>I'm really sorry that all you guys had problems with your high speed 
>access. My experience was exactly the opposite. I walked into my room on 
>Saturday, connected my Wireless base unit to the wall, opened my laptop 
>and was off and running all week without a hitch.  The interesting thing 
I 
>think is they had a number of people at the conference that likely could 
>have solved their problem had they only thought to ask....  Had I know 
>there was that big a problem I would have offered to help just for the 
fun!
>
>- Larry
>
>Leo wrote:
>
>>For those of you collecting horror stories about the Gaylord Palms, here 

>>is one of mine:
>>
>>As those of you who were staying at the Gaylord Palms (for the COMMON 
>>Conference) know, the in-room (high speed?) internet WAS NOT  working. 
>>One day I had to check my e-mail messages, so I used the telephone line 
>>in the room.
>
>
>
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