Re: COMMON at Gaylord Palm, Orlando

And what really grinds me is that none of these charges and taxes appear 
when you use the online search services.  Perhaps that is why they do 
this.  Rent a car scams are the same way.  Hey this company is cheaper 
only to find out there's an airport fee or some such thing.

Rob Berendt
-- 
"They that can give up essential liberty to obtain a little temporary 
safety deserve neither liberty nor safety." 
Benjamin Franklin 





Glenn Ericson <Glenn-Ericson@xxxxxxx>
Sent by: midrange-l-bounces@xxxxxxxxxxxx
09/16/2003 10:33 AM
Please respond to Midrange Systems Technical Discussion
 
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        Subject:        Re: COMMON at Gaylord Palm, Orlando


  When you  called you were TOLD the system was new and had problems. It 
was only working in a very spotty manner through out the hotel. Then 
they  had the   audacity to bill for it  under the resort fee. When 
challenged - what a tale  you heard.  It was  better then the 7 day valet 
parking fees at $15/day and who had a car? Then there is the  you 
requested 
delivery of the Orlando SUN fees ( in  fine type at the  bottom of the 
bill) for 7 days. PLUS  a $5 per package to receive and hand to me over 
the 
counter[ no delivery].  These sort of actions vs  services are NOT  good 
moves for  the hospitality industry, especially in a competitive  city 
like 
Orlando!  OFF my list for the future until they prove themselves worthy


At 11:04 AM 9/16/2003 -0400, Larry Bolhuis wrote:
>I'm really sorry that all you guys had problems with your high speed 
>access. My experience was exactly the opposite. I walked into my room on 
>Saturday, connected my Wireless base unit to the wall, opened my laptop 
>and was off and running all week without a hitch.  The interesting thing 
I 
>think is they had a number of people at the conference that likely could 
>have solved their problem had they only thought to ask....  Had I know 
>there was that big a problem I would have offered to help just for the 
fun!
>
>- Larry
>
>Leo wrote:
>
>>For those of you collecting horror stories about the Gaylord Palms, here 

>>is one of mine:
>>
>>As those of you who were staying at the Gaylord Palms (for the COMMON 
>>Conference) know, the in-room (high speed?) internet WAS NOT  working. 
>>One day I had to check my e-mail messages, so I used the telephone line 
>>in the room.
>
>
>
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