Re: COMMON at Gaylord Palm, Orlando

[Glenn Ericson <Glenn-Ericson@xxxxxxx>]

 When you  called you were TOLD the system was new and had problems. It 
was only working in a very spotty manner through out the hotel. Then 
they  had the   audacity to bill for it  under the resort fee. When 
challenged - what a tale  you heard.  It was  better then the 7 day valet 
parking fees at $15/day and who had a car? Then there is the  you requested 
delivery of the Orlando SUN fees ( in  fine type at the  bottom of the 
bill) for 7 days. PLUS  a $5 per package to receive and hand to me over the 
counter[ no delivery].  These sort of actions vs  services are NOT  good 
moves for  the hospitality industry, especially in a competitive  city like 
Orlando!  OFF my list for the future until they prove themselves worthy


At 11:04 AM 9/16/2003 -0400, Larry Bolhuis wrote:
> I'm really sorry that all you guys had problems with your high speed 
> access. My experience was exactly the opposite. I walked into my room on 
> Saturday, connected my Wireless base unit to the wall, opened my laptop 
> and was off and running all week without a hitch.  The interesting thing I 
> think is they had a number of people at the conference that likely could 
> have solved their problem had they only thought to ask....  Had I know 
> there was that big a problem I would have offered to help just for the fun!
>
> - Larry
>
> Leo wrote:
>
> > For those of you collecting horror stories about the Gaylord Palms, here 
> > is one of mine:
> >
> > As those of you who were staying at the Gaylord Palms (for the COMMON 
> > Conference) know, the in-room (high speed?) internet WAS NOT  working. 
> > One day I had to check my e-mail messages, so I used the telephone line 
> > in the room.
>
>
>
> _______________________________________________
> This is the Midrange Systems Technical Discussion (MIDRANGE-L) mailing list
> To post a message email: MIDRANGE-L@xxxxxxxxxxxx
> To subscribe, unsubscribe, or change list options,
> visit: http://lists.midrange.com/mailman/listinfo/midrange-l
> or email: MIDRANGE-L-request@xxxxxxxxxxxx
> Before posting, please take a moment to review the archives
> at http://archive.midrange.com/midrange-l.