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I'm not sure what the agreement says about being forced to pay
maintenance.

These clients are also trying to protect themselves. The vendor has had
3 ownership changes and 4 bankruptcies in the last 12 years. If nobody
answers the phone when the customer needs a license for a new machine,
what are they supposed to do?

I know that IBM has the capability to keep the serial number the same
on a new box ( I just saw one that had migrated up to an 820 from an
F10 for the exact reason we are discussing), but this is almost more
trouble than it is worth.





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