Re: Why Support Line ?

[Chuck Lewis <clewis@xxxxxxxxxx>]

Mike wrote:

<You should look at renegotiating your support line contract to
terms/hours/coverage to see if you can improve the pricing.  I am in the same
situation as you, but unless it is an offer that cannot be refused, I go a
single year at a time.  The other reason being, things change much faster in a
small shop and with that in mind, it is hard to be left holding the sack on one
year plus of services that you will never get use of because the AS/400 went
away and it is not transferable to another CPU...........I have had that
happen......>

Thanks Mike, that is a good idea and I have done that !

<It's not that I have anything against pre-payment to get better pricing, I just
cannot defend the large $$$ in a small shop.  A one year hit is easier to
justify.  Sounds like you are in the same boat.>

Sure does sound like we are in similar situations We could do an awful lot of
other stuff with that money (like give me a raise <BG>) !

Chuck