I never thought I'd ask this, as the last shop I worked, we were BIG
with lots of stuff going on and talked to Support Line fairly
regularly...

But I am at a MUCH smaller shop. When I originally got here 3 years ago,
they had just gotten their application software and the AS/400 from BP
Mincron Software in Houston.

So, we originally got Hardware Maintenance, Software Subscription and
Support Line from them and this stuff is coming up on renewal (actually
Hardware Maintenance is up). But I am not so sure about Support Line...

Why would I want to pay for 3 years of Support Line when I NEVER use it
(or haven't in the last 2 1/2 years of the 3 year period ?

Again, I NEVER thought I would even have a question like that but it is
more then either of the other 2 things and that is a LOT of money...

Thanks for any opinions !

Chuck



As an Amazon Associate we earn from qualifying purchases.

This thread ...

Follow-Ups:

Follow On AppleNews
Return to Archive home page | Return to MIDRANGE.COM home page

This mailing list archive is Copyright 1997-2022 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].

Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.