> From: Shannon O'Donnell
> What does easy mean to you?
> Think of it like this then:  Do you piss around and waste 3 days trying to
> install and reinstall and clean up the registry and still fail....
> or do you just cut your losses, spend an hour or two saving any data you
> can't live without and then formatting and reloading W2K and then WDS?
> If I had an employee who wanted to waste 3 days (or whatever...) "playing"
> with something like this, when that employee had plenty of other important
> and critical work to do...I know what advice I'd give them.

My take on the issue of "just reloading" is that I've got to reload a bunch
of utilities, getting the registration numbers and so on.  Then I have to
reset every one of my defaults, such as how folders work.  Not to mention
reconfiguring TCP/IP and any other communications.  And re-establishing any
shares I might have, including shared devices.

My biggest problem, though, is something more fundamental: the fact that
people all over the world think that "professional" software is so lacking
in quality that it's "normal" to have to completely erase everything you've
done and rebuild it from scratch.  In the real world, that would be akin to,

"Yeah, that bicycle is defective.  Sorry about the time it took you to put
it together.  Here's a new set of parts.  Have fun!"

"Sorry, we did a bad job pouring your foundation.  Just knock down your
house, repour the foundation, and rebuild it."

"It seems we were teaching you from an incorrectly printed text.  Your best
bet is to just start your education over."

"Sorry about the botched operation.  We suggest getting a new liver and
trying again."

"Oh dear, our system just garbled all your data.  Our solution is to erase
everything and re-enter it all from scratch.  Thank you for using
Fly-By-Night Financials."

All I know is that, back in the day, if we were to deliver a program that
wiped out all the user data, we were going to be looking for alternate
employment.  Today, the idea is "if all else fails, reload from scratch".
It's a load of crap, and shame on us for tolerating it.

Ah well, I'm cranky.  My mail server was down all day.

I reloaded it from scratch.

Works like a charm.


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