as400 maintenance contract -- MIDRANGE-L

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Subject: as400 maintenance contract
From: Debbie Helms <DHelms@xxxxxxxxx>
Date: Wed, 19 Dec 2001 06:52:40 -0500
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Could anyone give me opinions / reasons for and against IBM hardware
support?  We have IBM support which I personally think is excellent but they
are on the expensive side.  I already know "you get what you pay for".  I
need something tangible and convincing when we go to the negotiating table.
As always I appreciate the feedback.

Debra Helms
Senior Technical Analyst
Lance, Inc.

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Follow-Ups:

Re: as400 maintenance contract , Chuck Morehead
Re: as400 maintenance contract , Glenn Ericson

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