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Debbie,

Glenn's right on the money.....

Happy Humbug...:)

Don in DC

-------

On Wed, 19 Dec 2001, Glenn Ericson wrote:

> --
> [ Picked text/plain from multipart/alternative ]
> At 06:52 AM 12/19/2001 -0500, Debbie Helms wrote:
> >Could anyone give me opinions / reasons for and against IBM hardware
> >support?  We have IBM support which I personally think is excellent but they
> >are on the expensive side.  I already know "you get what you pay for".  I
> >need something tangible and convincing when we go to the negotiating table.
> >As always I appreciate the feedback.
> >
> >Debra Helms
> >Senior Technical Analyst
> >Lance, Inc.
> >
> >_______________________________________________
>
> What greater relationship then to have the manufacturers
> representatives  service your  equipment. No hassles service single
> source  hardware, software, and support. Complete with full links to
> manufacturing and development.
> --
>
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