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  • Subject: Re: Counting users - rip-off
  • From: Larry Bolhuis <lbolhuis@xxxxxxxxxx>
  • Date: Tue, 31 Jul 2001 16:30:18 -0400
  • Organization: Arbor Solutions, Inc

> Why do you consider this a rip-off. Purchasing licenses for a predetermined 
>number of users is one of the market norms, for ANY platform

  Because they are counting OS/400 User Profiles! Even those that cannot
sign-on and are used only for mail. Why would an ERP application care
about (and require payment for) an email only user, or an administrator,
or QSPL or QSYS???????????

> -----Original Message----- From: Larry Bolhuis [mailto:lbolhuis@arbsol.com]
> Subject: Re: Counting users
> 
> >  BTW I got a call from one of my customers a few weeks back. They were
> >being hounded by their software vendor because they had exceeded the
> >number of users. Not the number in the software, the number of USER
> >PROFILES on the system!!  Seems their agreement doesn't limit the number
> >of users in their software (each of which must be enrolled in order to
> >utilize it) but the number on the box! So all the email users (yes the
> >AS/400 has happily been their mail server since 1999) get counted
> >against the software even though they have *SIGNOFF for their initial
> >program!! The issue has not been resolved yet but the customer believes
> >they are abiding by the spirit of the agreement though not the letter of
> >it.  (Wish I'd thought of it, almost 50 users BUILT IN! What a revenue
> >stream.)
+---
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