Re: Counting users

[Larry Bolhuis <lbolhuis@xxxxxxxxxx>]

alan,

> Why has a User Profile the ability to sign onto the system more than once?
> Surely, the user can only work on one session at a time. If so, why not limit 
>the number of sessions to 1 per User. What advantage would there be to having 
>more than 1 session per user?

  The advantages are numerous.  When I watch users try to deal with a
single session I go crazy. They get into one thing, then out to check
something, then out of that, back into thing one, out again to check
something else - all the while writing notes about what they are looking
up.  Perhaps you have had the pleasure of working with a system that is
completely linked from every program to every program but I've not seen
it. (I've done this with inquiries but not update/maintainance/entry
programs)

  Take customer service for example. A rep may not be completely done
with the previous call before the phone rings again. Or the boss calls
asking about this or that while you're entering an order.  I am a firm
believer in 2 or 3 sessions as a starting point with more if the user
can demonstrate how to properly utilize them. 
  
  Personally when I used to code a lot, 5 was a minimum and 10 was
average!

  - Larry
+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---