Re: Counting users - rip-off

["Peter Dow" <pcdow@xxxxxxxxx>]

Hi Alan,

The norm is purchasing licenses  for users that use the software, not all
possible users on the system. Think of group profiles which cannot even
signon. Should you pay for a license for that "user"? Apparently this
particular vendor thinks so.

Regards,
Peter Dow
Dow Software Services, Inc.
909 425-0194 voice
909 425-0196 fax


----- Original Message -----
From: "alan shore" <SHOREA@dime.com>
To: <MIDRANGE-L@midrange.com>
Sent: Tuesday, July 31, 2001 12:35 PM
Subject: RE: Counting users - rip-off


> Why do you consider this a rip-off. Purchasing licenses for a
predetermined number of users is one of the market norms, for ANY platform
>
> >>> "Berg, Dan" <berg@scdatacenter.com> 07/31/01 02:51PM >>>
>
> and may we ask who this vendor is so that we can steer clear of them? :)
>
>
> -----Original Message----- From: Larry Bolhuis
[mailto:lbolhuis@arbsol.com]
> Subject: Re: Counting users
>
> >  BTW I got a call from one of my customers a few weeks back. They were
> >being hounded by their software vendor because they had exceeded the
> >number of users. Not the number in the software, the number of USER
> >PROFILES on the system!!  Seems their agreement doesn't limit the number
> >of users in their software (each of which must be enrolled in order to
> >utilize it) but the number on the box! So all the email users (yes the
> >AS/400 has happily been their mail server since 1999) get counted
> >against the software even though they have *SIGNOFF for their initial
> >program!! The issue has not been resolved yet but the customer believes
> >they are abiding by the spirit of the agreement though not the letter of
> >it.  (Wish I'd thought of it, almost 50 users BUILT IN! What a revenue
> >stream.)
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