RE: RE my XP Windows got broke in a Hailstorm

["John Taylor" <jtaylor@xxxxxxxxxxxx>]

Chris,

>     The desktop market, for the most part, is just a commodity, consumer
> oriented market. But it isn't the whole nor the life blood of the computer
> industry. If that were true, there would not be any iSeries machines, or
> Unix boxes anywhere.

No, it's not the lifeblood, but I think its importance is gravely
underestimated by IBM.


>     Somewhere, a business owner has to be smart enough to think about the
> cost of ownership, the value of uptime, and ask for good expert
> advice. As I
> whined about to you before, what bothers me is when the "expert" gives
> advice that isn't appropriate just because that is the money solution for
> him (or sometimes just so he can keep sounding like an expert).

Business owners are human too, so they make errors in judgement all the
time. In my own example, if the owner had been absolutely adamant about a
pure Microsoft solution, I'd be faced with the choice of giving him what he
wants, or walking away from the project. Sometimes you can afford to turn a
bit of business away, but it's something that most IT people can't make a
habit of. So you do the next best thing; you become an expert in the MS
technologies, and you do the best you can with what you're expected to work
with.


John Taylor

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