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  • Subject: RE: IBM, Is this a ripoff or what?
  • From: "Stone, Brad V (TC)" <bvstone@xxxxxxxxxxxxxx>
  • Date: Fri, 29 Jun 2001 11:08:43 -0500

> also, many shops only have working hours support line 
> support. So a call
> after hours is billable.
> 

This is the day and age of 24/7.  That doesn't mean 24/7 when it's
convenient.  It's all or nothing.  Part of e-Business is being available
24/7.  IBM and e-Lou are so proud of "coining" the term "e-Business", then
show us how a real e-Business should operate.  There should be no such thing
as "non-working hours" anymore (major holidays excluded, I suppose).

I'm not saying I agree, I'm just pointing out sometimes buzzwords are just
and only that.  Buzzzzzzzzzzz.........

Brad
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