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  • Subject: Re: IBM SupportLine
  • From: nina jones <ddi@xxxxxxxxxxxxxxxxx>
  • Date: Fri, 25 May 2001 19:51:48 -0500
  • Organization: Data Design Inc. http://www.datadesigninc.com

> 
> Why does everyone keep saying "I wouldn't run without it".   If I never
> use it -- why should I pay $1500/year for it?!
> 
> If an emergency comes up, I can still get help from them!  Sure, I have
> to pay (approx) $250/hr if I need help -- but based on my past experience,
> this is still DRAMATICALLY CHEAPER than $1500/yr.
> 
> So why does everyone say "I wouldn't run without it"????  Unless you use
> it a lot, it makes perfect sense to run without it!


that's what we're doing.  i think i've needed to call them twice in 5 years.

have we just been really lucky doing release updates?  i've never had any
problems.

nj
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