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  • Subject: IP Printer question
  • From: Cyndi Bradberry <CyndiB@xxxxxxxx>
  • Date: Wed, 28 Feb 2001 10:01:11 -0700

All,
This is a long e-mail. 
We have several Optra printers connected via ethernet and IP to our AS/400.
There are times when we have large jobs, 700 to 1000 pages to print. The
writer will report back as ending abnormally. However all the pages will
print. If you restart the writer, the same spool file will try to print
again. It remains in RDY status.  The printers have at least 16mb of memory
installed. Here is a sample device description:
 
 Device description . . . . . . . > CHECKBOY      Name

 Port number  . . . . . . . . . .   9100          0-65535, *SAME

 Online at IPL  . . . . . . . . .   *YES          *SAME, *YES, *NO

 Font:

   Identifier . . . . . . . . . .   400           *SAME, 3, 5, 11, 12, 13,
18...
   Point size . . . . . . . . . .   *NONE         000.1-999.9, *SAME, *NONE

 Form feed  . . . . . . . . . . .   *CONT         *SAME, *TYPE, *CONT...

 Separator drawer . . . . . . . .   *FILE         1-255, *SAME, *FILE

 Separator program  . . . . . . .   *NONE         Name, *SAME, *NONE

   Library  . . . . . . . . . . .                 Name, *LIBL, *CURLIB

 Printer error message  . . . . .   *INQ          *SAME, *INQ, *INFO

 Message queue  . . . . . . . . .   *CTLD         Name, *SAME, *CTLD,
*SYSOPR   
   Library  . . . . . . . . . . .                 Name, *LIBL, *CURLIB

 Activation timer . . . . . . . .   2550          1-2550, *SAME, *NOMAX

 Inactivity timer . . . . . . . .   30            1-30, *SAME, *ATTACH...

 Line speed . . . . . . . . . . .   19200         *SAME, *TYPE, 150, 300...

 Word length  . . . . . . . . . .   8             *SAME, *TYPE, 7, 8

 Type of parity . . . . . . . . .   *NONE         *SAME, *TYPE, *EVEN,
*ODD...  
 Stop bits  . . . . . . . . . . .   1             *SAME, *TYPE, 1, 2

 Host print transform . . . . . .   *YES          *SAME, *NO, *YES

 Manufacturer type and model  . .   *LEXOPTRA

 Paper source 1 . . . . . . . . .   *LETTER       *SAME, *MFRTYPMDL,
*LETTER... 
 Paper source 2 . . . . . . . . .   *LETTER       *SAME, *MFRTYPMDL,
*LETTER... 
 Envelope source  . . . . . . . .   *NUMBER10     *SAME, *MFRTYPMDL...

 ASCII code page 899 support  . .   *NO           *SAME, *NO, *YES

 Image configuration  . . . . . .   *NONE         *SAME, *NONE, *IMGA01...

 Character identifier:

   Graphic character set  . . . .   *SYSVAL       1-32767, *SAME, *SYSVAL

   Code page  . . . . . . . . . .                 1-32767

 Remote location:

   Name or address  . . . . . . .   '10.10.1.xx'

 User-defined options . . . . . .   *SAME         Character value, *SAME,
*NONE 
                + for more values

 User-defined object:

   Object . . . . . . . . . . . .   *NONE         Name, *SAME, *NONE

     Library  . . . . . . . . . .                 Name, *LIBL, *CURLIB

   Object type  . . . . . . . . .                 *DTAARA, *DTAQ, *FILE...

 Data transform program . . . . .   *NONE         Name, *SAME, *NONE

   Library  . . . . . . . . . . .                 Name, *LIBL, *CURLIB

 System driver program  . . . . .   *IBMPJLDRV

 Text 'description' . . . . . . .   'Accounting Check Printer'


Here is the job log for when a printer dies:

 5769SS1 V4R4M0 990521                           Job Log
BOISE    02/27/01 13:35:18          Page    1
  Job name . . . . . . . . . . :   CHECKBOY        User  . . . . . . :
QSPLJOB      Number . . . . . . . . . . . :   736162
  Job description  . . . . . . :   QSPLPRTW        Library . . . . . :
QGPL
MSGID      TYPE                    SEV   DATE       TIME       FROM PGM
LIBRARY     INST     TO PGM       LIBRARY      INST
CPF1124    Information             00    02/18/01   01:20:02   QWTPIIPP
QSYS        05E5     *EXT                      *N
                                     Message . . . . :   Job
736162/QSPLJOB/CHECKBOY started on 02/18/01 at
                                       01:19:58 in subsystem QSPL in QSYS.
Job entered system on 02/18/01 at
                                       01:19:56.
*NONE      Request                       02/18/01   01:20:03   QWTSCSBJ
*N       QCMD         QSYS         015E
                                     Message . . . . :  -CALL QSYS/QSPWTRM1
CPD337C    Diagnostic              40    02/27/01   13:35:16   QWPPJLDR
QSYS        *STMT    QWPPJLDR     QSYS         *STMT
                                     From module . . . . . . . . :   WPPJLDR
                                     From procedure  . . . . . . :
Socket_Recv
                                     Statement . . . . . . . . . :   25
                                     To module . . . . . . . . . :   WPPJLDR
                                     To procedure  . . . . . . . :   _C_pep
                                     Statement . . . . . . . . . :   *N
                                     Message . . . . :   The session with
device CHECKBOY ended abnormally.
                                     Cause . . . . . :   The session with
the device at RMTLOCNAME 10.10.1.73 ended
                                       abnormally. Recovery  . . . :   Check
for problems in the network or at the
                                       remote device. Start the printer
writer again. If the problem continues,
                                       report it using the ANZPRB command.
CPD337C    Diagnostic              40    02/27/01   13:35:16   QWPPJLDR
QSYS        *STMT    QWPPJLDR     QSYS         *STMT
                                     From module . . . . . . . . :   WPPJLDR
                                     From procedure  . . . . . . :
Socket_Send
                                     Statement . . . . . . . . . :   68
                                     To module . . . . . . . . . :   WPPJLDR
                                     To procedure  . . . . . . . :   _C_pep
                                     Statement . . . . . . . . . :   *N
                                     Message . . . . :   The session with
device CHECKBOY ended abnormally.
                                     Cause . . . . . :   The session with
the device at RMTLOCNAME 10.10.1.73 ended
                                       abnormally. Recovery  . . . :   Check
for problems in the network or at the
                                       remote device. Start the printer
writer again. If the problem continues,
                                       report it using the ANZPRB command.
CPD337C    Diagnostic              40    02/27/01   13:35:16   QWPPJLDR
QSYS        *STMT    QWPPJLDR     QSYS         *STMT
                                     From module . . . . . . . . :   WPPJLDR
                                     From procedure  . . . . . . :
Socket_Recv
                                     Statement . . . . . . . . . :   25
                                     To module . . . . . . . . . :   WPPJLDR
                                     To procedure  . . . . . . . :   _C_pep
                                     Statement . . . . . . . . . :   *N
                                     Message . . . . :   The session with
device CHECKBOY ended abnormally.
                                     Cause . . . . . :   The session with
the device at RMTLOCNAME 10.10.1.73 ended
                                       abnormally. Recovery  . . . :   Check
for problems in the network or at the
                                       remote device. Start the printer
writer again. If the problem continues,
                                       report it using the ANZPRB command.
CPF3473    Escape                  60    02/27/01   13:35:16   QSPOPNWX
QSYS        00B4     QCMD         QSYS         018C
                                     Message . . . . :   Writer
736162/QSPLJOB/CHECKBOY did not end normally.
                                     Recovery  . . . :   See the previously
listed messages to determine cause of
                                       the writer failure. Correct any
errors and start the writer again.
CPC2402    Completion              50    02/27/01   13:35:17   QCMD
QSYS        0577     *EXT                      *N
                                     Message . . . . :   Job ended. Cancel
message received at command processor.
                                     Cause . . . . . :   A message with a
severity equal to or exceeding the end
                                       severity was received at the command
processor. Recovery  . . . :   See the
                                       messages previously listed to
determine the message that caused the job to
                                       be ended. Correct the errors, and
then try the request again.
 5769SS1 V4R4M0 990521                           Job Log
BOISE    02/27/01 13:35:18          Page    2
  Job name . . . . . . . . . . :   CHECKBOY        User  . . . . . . :
QSPLJOB      Number . . . . . . . . . . . :   736162
  Job description  . . . . . . :   QSPLPRTW        Library . . . . . :
QGPL
MSGID      TYPE                    SEV   DATE       TIME       FROM PGM
LIBRARY     INST     TO PGM       LIBRARY      INST
CPC2191    Completion              00    02/27/01   13:35:18   QLIDLOBJ
QSYS        040E     QLICLLIB     QSYS         02A4
                                     Message . . . . :   Object SPLAPISPJL
in QTEMP type *USRSPC deleted.
CPC2191    Completion              00    02/27/01   13:35:18   QLIDLOBJ
QSYS        040E     QLICLLIB     QSYS         02A4
                                     Message . . . . :   Object RECVBUFSPC
in QTEMP type *USRSPC deleted.
CPC2191    Completion              00    02/27/01   13:35:18   QLIDLOBJ
QSYS        040E     QLICLLIB     QSYS         02A4
                                     Message . . . . :   Object PJL_DRVRSP
in QTEMP type *USRSPC deleted.
CPF1164    Completion              00    02/27/01   13:35:18   QWTMCEOJ
QSYS        00AA     *EXT                      *N
                                     Message . . . . :   Job
736162/QSPLJOB/CHECKBOY ended on 02/27/01 at 13:35:18;
                                       23 seconds used; end code 20 .
                                     Cause . . . . . :   Job
736162/QSPLJOB/CHECKBOY completed on 02/27/01 at
                                       13:35:18 after it used 23 seconds
processing unit time.  The job had ending
                                       code 20. The job ended after 1
routing steps with a secondary ending code of
                                       0.  The job ending codes and their
meanings are as follows:  0 - The job
                                       completed normally. 10 - The job
completed normally during controlled ending
                                       or controlled subsystem ending. 20 -
The job exceeded end severity (ENDSEV
                                       job attribute). 30 - The job ended
abnormally. 40 - The job ended before
                                       becoming active. 50 - The job ended
while the job was active. 60 - The
                                       subsystem ended abnormally while the
job was active. 70 - The system ended
                                       abnormally while the job was active.
80 - The job ended (ENDJOBABN command).
                                       90 - The job was forced to end after
the time limit ended (ENDJOBABN
                                       command). Recovery  . . . :   For
more information, see the Work Management
                                       book, SC41-5306.
As you can guess this causes much frustration among our users. They are very
tired of having to wait thru 700 letters for their page to print only to
find the letters starting over again.  

I appreciate any hints for things to look at.  

Thanks,

Cyndi
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