Re: ending jobs normally -- MIDRANGE-L

We had a problem with people staying signed on too.  I wrote a program
that runs 10 minutes before backup that emails every user signed on,
waits 5 minutes, then disables everyone left on.  Doesn't help with your
exact problem (since I don't end their jobs nicely) but they have to
call someone the next day to explain why they didn't sign off.  Has cut
down our problem a lot!

ddetz@zinccorp.com wrote:

>  JDE was contacted on this problem 7 months, 3 JDE employee's and one
> boss (mine) ago.  I gave up that it was a JDE problem cuz NO ONE
> knew.  I think I asked the JDE World list also a looonng time ago.
> But while scanning through the logs and seeing the same msg's over and
> over of "ended abnormally" right when our subsystems go down and
> reallizing they were probably staying signed on ... It clicked.  It
> took me so long to figure it out cuz it was SO inconsistant.
> Obviously cuz SOMETIMES they were in a batch and sometimes they
> weren't.  It is hard to keep track of the users cuz we are in a large
> manufacturing plant environment and they are about a mile down the
> river.  I'm making the trip today w/ a pair of sizzors to cut come
> fingers....  thanks for the help.
>
>      -----Original Message-----
>      From: Richard Jackson
>      [mailto:richardjackson@richardjackson.net]
>      Sent: Monday, September 18, 2000 6:58 PM
>      To: MIDRANGE-L@midrange.com
>      Subject: RE: ending jobs normally
>
>      The "batch in use" error arises because opening the batch
>      sets a flag in a record in the batch header database file -
>      F0011 maybe?  Whatever technique you use has to "un-set"
>      that flag.  The standard way is for the display record to
>      time out and the time out is detected by the program.  The
>      program ends politely.  The problem with unsetting the flag
>      is that the user may have modifying the batch part way and
>      not be finished.  Turning off the flag on an uncompleted
>      batch could be more hazardous than what you are doing now.
>      In other words, I can figure out how to turn off the flag
>      but I promise you that the database integrity for GL batches
>      will be worthless. Used to be that JDE did the record time
>      out themselves.  Do you have a really old version?  Did you
>      turn off this feature?  Have you contacted JDE response line
>      for a hint?  If you get no help from response line, drop me
>      a note off line and I might be able to help.  Richard
>      Jackson
>      mailto:richardjackson@richardjackson.net
>      http://www.richardjacksonltd.com
>      Voice: 1 (303) 808-8058
>      Fax:   1 (303) 663-4325
>
>           -----Original Message-----
>           From: owner-midrange-l@midrange.com
>           [mailto:owner-midrange-l@midrange.com]On Behalf Of
>           ddetz@zinccorp.com
>           Sent: Monday, September 18, 2000 1:02 PM
>           To: MIDRANGE-L@midrange.com
>           Subject: ending jobs normally
>
>           We have a situation that users are leaving their
>           terminals on while in JDE.  This is causing us to
>           get a "Batch in Use" error.  To make a long story
>           short, we have to mannually go in and get these
>           batches posted and deal w/ the GL etc. etc.
>
>           How do we get these users off "normally" before
>           they get kicked off when our backup starts at
>           02:00.  Our backup endsbs *immed so this ends
>           their jobs w/ a code 50 - jobs ended abnormally.
>           This holds the last batch they were in and keeps
>           it "in use".
>
>           Is their some "kind" command to end their jobs w/o
>           just cutting them off?
>
>           TIA
>
>           Dawn L. Detz
>           System Administrator
>           Zinc Corporation of America
>           300 Frankfort Road
>           Monaca, PA  15061-2295
>           ddetz@zinccorp.com
>

+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---