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  • Subject: RE: Client Access Express
  • From: "Allen, Stuart" <sallen@xxxxxxxxxxxx>
  • Date: Mon, 8 May 2000 12:28:01 -0500

No idea whats happened, but i know that Client Access's "uninstall" leaves
registry entries, files etc.
I had a couple of PC's that kept hanging half way through upgrading to
express - one i'd completely uninstalled CA by fiddling with the registry i
reinstalled from scratch and it was ok.
I think i've got a document somewhere in the office of what reg entries i
removed - I'll have a look tomorrow and mail you off list.

Regards,
Stuart
                                     
Stuart Allen
European Systems Analyst
Fellowes

mailto:sallen@fellowes.com

> -----Original Message-----
> From: Martin, Booth [SMTP:BoothM@goddard.edu]
> Sent: Monday, May 08, 2000 3:54 PM
> To:   'MIDRANGE-L@midrange.com'
> Subject:      Client Access Express
> 
> A work station had Client Access Express installed and working correctly.
> Last week Client Access Express failed to open anymore.  The user decided
> to
> uninstall Client Access Express and then reinstall it.  The uninstall
> process completed normally.
> 
> But now Client Access Express will not install again on the workstation.
> When he attempts to install the product nothing happens.  The machine just
> sits there.
> 
> Any ideas what has happened?
> 
> tia
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