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  • Subject: Re: System failure and recovery failure more info.
  • From: "David Morris" <dmorris@xxxxxxxxxxxxx>
  • Date: Tue, 18 Jan 2000 17:09:23 -0700

Al,

I only changed to profile to keep working and totally agree 
that it is simply a band-aid. When I talked to software support, 
they said I must go through fax or ECS because I do not have 
a support line contract.  I sent a fax and waited a day.  
Finally figured out they meant I could order a PTF via fax.  
At this point I have taken your advice and set up a maintenance 
contract and severity 1 problem.

David Morris


>>> barsa2@ibm.net 01/18/00 05:41PM >>>
At 09:58 AM 01/18/2000 -0700, you wrote:

I don't think that changing the QPGMR profile's public authority is a very 
good idea.  My suggestion is that you place a support call to IBM as a sev 
1 problem.

Al


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