Re: V4R4 Upgrade Problem/Question

Larry,

....sing along....


"the ole blue mare, she ain't what she used to be, ain't what she used to
be, ain't what she used to be....."

:)




On Mon, 13 Sep 1999, Larry Bolhuis wrote:

> Greetings,
> 
>  Over the weekend one of my customers made the move to V4R4 on their
> Model 500.  After the PTF CUM apply the system came up with A900 2000
> on the panel (Can't find the console).   The console device and all
> devices on CTL01 were not functioning.  They called support (starting
> with hardware ending up with $upportline) and over a lot of hours IBM
> decided to replace CTL01 but this did not help.  Their final
> suggestion: Repload the system starting with SLIC. (Thanks
> 'microsoft')
> 
>  Finally yesterday afternoon the customer called me (shame on them for
> waiting so ong!) and I observed the following: There was no QCTL
> controller or QCONSOLE device, but all other local and remote
> controllers were up and working normally.  CTL01 was varried off and a
> message in QSYSOPR said it could not be varied on because QCTL (which
> does not exist) was varied on.  So I varied it on manually and the
> workstations came up. (Still A900 2000 on the panel) Printers were not
> working on CTL01, they would vary on and start writers but spooled
> files were all held by the writer immediately.  My somewhat simpler
> solution was to RTVCFGSRC on CTL01, copy all the spooled files from
> *OUTQs associated with printers on CTL01, delete CTL01 and all
> associated devices, rebuild it from the retrieved source, IPL.  All
> better now. (Even QCTL and QCONSOLE now exist!)
> 
>  Is is too much to ask that $upportline and IBM-SERVE would have tried
> this simple solution before recommending a scratch reload???
> 
>  I will wait for some learned opinions before I call some people and
> give them MY opinion on the matter.
>  
>  Thanks - Larry
> 
> -- 
> Larry Bolhuis         | What do You want to Reload today?
> Arbor Solutions, Inc  |  (Hint: It's NOT MY AS/400!!!)
> (616) 451-2500        | 
> (616) 451-2571 -fax   | Two rules to success in life:
> lbolhui@ibm.net       | 1. Never tell people everything you know.
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