RE: UPS trouble

["Art Tostaine, Jr." <Art@xxxxxxxxxxx>]

Interesting.  IBM was all set to replace my 170's power supply, then someone 
didn't want to
authorize the parts to be sent by messenger until we replaced the UPS.  Best 
called me, said they
didn't think it was the UPS, but that they would send me a new UPS.  It came 
with return freight
tickets.  Kind of strange for Best to say, we don't think it's our box, but 
we'll spend $200 + or -
shipping just to make sure.

Art Tostaine, Jr.
CCA, Inc.
Jackson, NJ 08527


> -----Original Message-----
> From: owner-midrange-l@midrange.com
> [mailto:owner-midrange-l@midrange.com]On Behalf Of Al Barsa, Jr.
> Sent: Wednesday, August 04, 1999 4:38 PM
> To: MIDRANGE-L@midrange.com
> Subject: Re: UPS trouble
>
>
> At 12:16 PM 8/4/99 -0400, you wrote:
>
> Well, it's interesting that you should ask this question.  I presume that
> your UPS is a 9910.
>
> If so, it is defective.  The first generation of 9910's (manufactured by
> Best Power) had defective microcode.  The fix is to report it to
> service.  The service person will have to do a mechanical replacement on
> these units.
>
> If you get static from service, contact me privately, and I will get the
> name of the person in Rochester who set me straight.
>
> Al
>
>
> >Last night about 23:30 my system (170) stopped....
> >
> >When I came in this morning everything was dead.  Pressed the power
> >button on the UPS and all is well again.  (or maybe not).
> >
> >The system looked as if someone pushed the power button on the UPS and
> >turned if off - but no one was in the building
> >
> >
> >The UPS is the one that is supplied with the system.  Has anybody heard
> >of this problem?
> >
> >TIA
> >
> >John Hall
> >Home Sales Co.
> >
> >P.S.  the CPM feature appeared to work because I have Job logs from all
> >of the Jobs that were running at the Time the system crashed.
> >+---
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> Al Barsa, Jr. - Account for Midrange-L
> Barsa Consulting, LLC.
> 400 > 390
>
> Phone:                914-251-1234
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