Re: IBM ECS Modem problems

["Carl Galgano" <cgalgano@xxxxxxxxxxxxxxxxx>]

I have never run into this before and have had several client use modems
including the 7852 with their PBX system.  Keep us posted on what the final
outcome is.
CJG
Carl Galgano
EDI Consulting Services, Inc.
540 Powder Springs Street
Suite C19
Marietta, GA  30064
770-422-2995
mailto: cgalgano@ediconsulting.com
http://www.ediconsulting.com
EDI, Communications and AS400 Technical Consulting

-----Original Message-----
From: Ken Slaugh <ken.slaugh@cm-inc.com>
To: 'MIDRANGE-L@midrange.com' <MIDRANGE-L@midrange.com>
Date: Monday, April 26, 1999 10:31 PM
Subject: RE: IBM ECS Modem problems


>No, it does not appear to be a config problem as this modem will often
>pickup and answer correctly. We dial-in to this customer often and have
>for many years. The 7852 modem is just new to the scene. It actually
>works well after it picks up the call, IF it picks it up, that is.
>Another 'direct' line is being tried to test the situation and appears
>to be working. I just want to know if the 'ring' signal could be likely
>deminished or distorted due to the phone line being supported via their
>PBX phone switch. I understand that the older 9600 baud modem may have
>been more responsive than the 33.6 modem.
>
>Ken Slaugh
>Senior Programmer/System Analyst
>AS/400 Professional Network Administrator/MSE
>Specialist - Client Access/400
>Chouinard & Myhre, Inc.
>
>> -----Original Message-----
>> From: Carl Galgano [SMTP:cgalgano@ediconsulting.com]
>> Sent: Monday, April 26, 1999 6:32 PM
>> To: MIDRANGE-L@midrange.com
>> Subject: Re: IBM ECS Modem problems
>>
>> Sounds like a config problem.  There is an ANSWER/ORIGINATE switch on
>> the
>> front, be sure it is in the ASSWER position.  Also what type of comm
>> set up
>> are you trying to use it with.  If it is BSC or SNA, be sure there is
>> a line
>> desc varied on and in a connect pending status and also set for AUTO
>> ANSWER
>> *YES.  Hope that helps.
>> CJG
>> Carl Galgano
>> EDI Consulting Services, Inc.
>> 540 Powder Springs Street
>> Suite C19
>> Marietta, GA  30064
>> 770-422-2995
>> mailto: cgalgano@ediconsulting.com
>> http://www.ediconsulting.com
>> EDI, Communications and AS400 Technical Consulting
>>
>> -----Original Message-----
>> From: Ken Slaugh <ken.slaugh@cm-inc.com>
>> To: 'MIDRANGE-L@midrange.com' <MIDRANGE-L@midrange.com>
>> Date: Monday, April 26, 1999 4:32 PM
>> Subject: IBM ECS Modem problems
>>
>>
>> >We have a customer here that purchased a IBM options modem model
>> >7852-400 along with their new AS/400. The problem is that the modem
>> >doesn't pickup on an incoming ring. Have any of you had this problem?
>> Is
>> >the customer's PBX's signal strength part of the equation?
>> >
>> >Ken Slaugh
>> >Senior Programmer/System Analyst
>> >AS/400 Professional Network Administrator/MSE
>> >Specialist - Client Access/400
>> >Chouinard & Myhre, Inc.
>> >
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