IBM ECS Modem problems -- MIDRANGE-L

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We have a customer here that purchased a IBM options modem model
7852-400 along with their new AS/400. The problem is that the modem
doesn't pickup on an incoming ring. Have any of you had this problem? Is
the customer's PBX's signal strength part of the equation?

Ken Slaugh
Senior Programmer/System Analyst
AS/400 Professional Network Administrator/MSE
Specialist - Client Access/400
Chouinard & Myhre, Inc.

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