RE: Intermittent problems with printing to IP connected printers

Thanks for your response.  I've included some more information below for
your questions.
 
 -----Original Message-----
From: oludare [mailto:oludare@ix.netcom.com]
Sent: Tuesday, April 06, 1999 1:04 PM
To: MIDRANGE-L@midrange.com; dianah@jupiter.fl.us
Subject: Re: Intermittent problems with printing to IP connected printers


Questions: 
1.    Are you using DEVD and STRPRTWTR or CHG OUTQ to configure your IP
printers? 
[Diana Hicks]  I used the CRTDEVPRT to create the printers.

 
2.    Are you using HP printers above HPIV, IBM 42xx network printers, Dot
Matrix or Impact printers?
[Diana Hicks] The HP printers I've seen these problems on are HP4MV and
HP4.  BTW, they have token ring jet direct cards.

  
3.    What is your OS version? 
[Diana Hicks] OS/400 is at V4R3.  

Possible Answers: 
1.    Corrupt printer driver on the OS400. 
2.    AS/400 configuration for IP printers should be made to recognize
printing from network PC printing (printing sequence). 
3.    Possible configuration parameters setup incorrectly. 
[Diana Hicks] Here's my configuration: 


                          Display Device Description        
                                                            
Device description . . . . . . . . :   PERSHP4              
Option . . . . . . . . . . . . . . :   *BASIC               
Category of device . . . . . . . . :   *PRT                 
                                                            
Device class . . . . . . . . . . . :   *LAN                 
Device type  . . . . . . . . . . . :   3812                 
Device model . . . . . . . . . . . :   1                    
LAN attachment . . . . . . . . . . :   *IP                  
Port number  . . . . . . . . . . . :   9100                 
Physical attachment  . . . . . . . :   *DIRECT              
Online at IPL  . . . . . . . . . . :   *YES                 
Font:                                                       
  Identifier . . . . . . . . . . . :   11                   
  Point size . . . . . . . . . . . :   *NONE                
Form feed  . . . . . . . . . . . . :   *AUTOCUT             
Separator drawer . . . . . . . . . :   *FILE                
Separator program  . . . . . . . . :   *NONE   
Printer error message  . . . . . . :   *INQ    
Message queue  . . . . . . . . . . :   QSYSOPR 
  Library  . . . . . . . . . . . . :     *LIBL 
Activation timer . . . . . . . . . :   170     
Inactivity timer . . . . . . . . . :   *SEC15  
Line speed . . . . . . . . . . . . :   19200   
Word length  . . . . . . . . . . . :   8       
Type of parity . . . . . . . . . . :   *NONE   
Stop bits  . . . . . . . . . . . . :   1       
Host print transform . . . . . . . :   *YES    
Manufacturer type and model  . . . :   *HP4    
Paper source 1 . . . . . . . . . . :   *LETTER       
Paper source 2 . . . . . . . . . . :   *LETTER       
Envelope source  . . . . . . . . . :   *NUMBER10     
ASCII code page 899 support  . . . :   *NO           
Image configuration  . . . . . . . :   *NONE         
Character identifier . . . . . . . :   *SYSVAL       
Remote location:                                     
  Name or address  . . . . . . . . :   10.10.10.206  
                                                                            
                         
  

Diana Hicks wrote: 


We are experiencing two intermittent problems with our IP connected 
printers. 

The first is spool files occasionally go to a PND status and never prints. 
Other print jobs to the same printer submitted later print even though the 
one stays in PND.  I've tried stopping and restarting the printer as well as

putting the spool file on hold and releasing it.  It just stays in printer 
limbo. 


The second problem is the CPA403D "Operator action required on device" error

message.  It always occurs on the last page number in the spool file and all

the pages have printed.  Also, it holds up all the other spool files for 
that printer until the message is answered.  It does not happen all the time

either. 


Does anyone know how to resolve these problems or even why they occur? 


Diana Hicks 
Town of Jupiter 
dianah@jupiter.fl.us 


+--- 
| This is the Midrange System Mailing List! 
| To submit a new message, send your mail to MIDRANGE-L@midrange.com. 
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com. 
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.

| Questions should be directed to the list owner/operator:
david@midrange.com 
+---

+---
| This is the Midrange System Mailing List!
| To submit a new message, send your mail to MIDRANGE-L@midrange.com.
| To subscribe to this list send email to MIDRANGE-L-SUB@midrange.com.
| To unsubscribe from this list send email to MIDRANGE-L-UNSUB@midrange.com.
| Questions should be directed to the list owner/operator: david@midrange.com
+---