Re: MI 5250 configuration problems

That sucks!  Guess they learned too many bad habits from Armonk...


On Tue, 19 Aug 1997, Lou Schmaus wrote:

> Don wrote:
> > 
> > For starters, call their tech support!  It's been a while since I've
> > called them but found them to be GREAT at helping me with setup
> > problems...and you DON'T need a support line contract...imagine that...
> > 
> > If you're still having problems, email me pvt and I'll send you a copy of
> > the configs I use to dial in with...pls include fax #..
> > 
> > Don in DC...
> > 
> 
> Don,
> 
> I guess it has been a while since you called tech support. One of my
> clients had a printing problem with the 5250 remote product, and the
> voice mail message for tech support(doesn't ANYONE have humans answering
> the phone anymore!) says that if you purchased your product more than 90
> days ago, to have your credit card ready when the technician returns the
> call.
> 
> 
> Lou Schmaus
> Creative Computer Associates, Inc.
> Parlin, NJ 08859
> lschmaus@home.com
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> umidr
> 

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