Re: MI 5250 configuration problems

[Lou Schmaus <lschmaus@xxxxxxxx>]

Don wrote:
> 
> For starters, call their tech support!  It's been a while since I've
> called them but found them to be GREAT at helping me with setup
> problems...and you DON'T need a support line contract...imagine that...
> 
> If you're still having problems, email me pvt and I'll send you a copy of
> the configs I use to dial in with...pls include fax #..
> 
> Don in DC...
> 

Don,

I guess it has been a while since you called tech support. One of my
clients had a printing problem with the 5250 remote product, and the
voice mail message for tech support(doesn't ANYONE have humans answering
the phone anymore!) says that if you purchased your product more than 90
days ago, to have your credit card ready when the technician returns the
call.


Lou Schmaus
Creative Computer Associates, Inc.
Parlin, NJ 08859
lschmaus@home.com
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