RE: Gateway vs IBM PCs

["Kleinman, Mitch" <mkkleinman@xxxxxxxxxxxx>]

Our parent company leases PC's and the residual vaue of an IBM product
vs a Gateway means that after 2-3 years you will get a better trade in
calue if you have IBM PC's.

I recently closed a deal with a major auto manufacterer and we replaced
400 Gateways/Dells w/ IBM. The VP of IS was tired of the increased
maintenance and support cost of the Brand-X products.

Mitch Kleinman
www.elcamino.com\real
800-359-3475 x2700

>----------
>From:  Glenn Gundermann[SMTP:ggundermann@ibm.net]
>Sent:  Wednesday, July 09, 1997 2:02 PM
>To:    MIDRANGE-L@Midrange.Com
>Subject:       Re: Gateway vs IBM PCs
>
>Just don't call us when you have problems.  Ha ha.  Couldn't resist.
>
>I don't know anything about Gateway service, support and warranty options.
>I just know IBM's.  I couldn't do my job if I didn't have IBM on-site
>service.  I'd have to hire at least one more person.  That to me is a big
>savings.
>
>I've been here at my current job 3 years now.  The person before me was
>buying IBM PCs but non-IBM monitors.  I compared the extra cost of the IBM
>vs. non-IBM monitors and then looked at the maintenance prices.  IBM
>maintenance was cheaper and would save us money in the long run and
>justified buying IBM to the guys looking at the $$.
>
>IBM to me has far supperior service and support which is worth a premium to
>me.  I would just fight tooth and nail with the VP.
>
>Have you looked at all of the IBM model offerings?  The new 300 series with
>the built in network card looks like it's priced right.
>
>What kind of support will you get from Gateway to setup your PC with its
>network card and connect to the AS/400?
>
>Good luck.
>
>At 03:20 PM 7/9/97 +0000, you wrote:
>>A VP at our company recently proposed that the folks he is
>>responsible for start using Gateway 2K PCs, in large part because of
>>their initial costs. Our current policy is we get all IBM PCs (In an
>>effort to be as standardized as possible). We are in the process of
>>moving most users from OS/2 to Windoze 95. 
>>
>>Any comments about the hardware piece of this equation?
>>
>>- Doug Barnes -
>
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>Glenn Gundermann
>ggundermann@ibm.net
>work tel: (416) 967-8222
>cel:      (416) 409-4551
>
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