Re: IBM Software support and Fast400

An additional question re: IBM Software support:

Does the IBM software and/or hardware support contract contain any language
that says support does not have to be provided if the customer runs any non
IBM or non certified software that modifies any parts of the OS, LIC?

-Steve Richter



----- Original Message -----
From: "Steve Richter" <srichter@AutoCoder.com>
To: "mi mail list" <MI400@midrange.com>
Sent: Thursday, October 18, 2001 10:43 PM
Subject: [MI400] IBM Software support and Fast400


> This is a multi-part message in MIME format.
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> Any opinion on IBM refusing to provide software support on a system which
runs FAST400.
>
> After all, if the product manipulates internal system data structures like
the task dispatch table, could not IBM say the cause of any system problem
may be due to FAST400?
>
> And if FAST400 refuses to  describe how their product works, there would
be even more reason for iBM to blame any unexplained system failure on the
actions of FAST400.
>
>
> Steve Richter
>
> --
>
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