Four or five remaining xa affiliates are trying to cover the entire United
States, but independent service contractors like Rusty Jackson and
non-affiliated companies hold 95% of the mapics knowledge nationwide. They
also make up a large part of this forum as well. Richard, you should work
nicely with everyone in order to maintain your professional approach and
not worry so much about the "positive impact on your employer's
business". After-all, it is the client's success that really matters.



On Tue, Oct 30, 2012 at 9:08 AM, Richard Stover <
rstover@xxxxxxxxxxxxxxxxxxxxx> wrote:

It appears that some folks on this email thread misunderstood my comments
defending the reputation of the channel partners (affiliates). I apologize
if I was not clear. In a prior email to the group there was a cautionary
message that in affect said, understand the language and intent in your
software contract with Infor before deciding the source of services. There
was a subsequent email suggesting that maybe channel partners should not be
part of this email-based support group because they might use it as a
excuse to go phishing (trolling) for business. My response (I thought)
clearly stated that those types of activities were (first) against the
rules of this group, and (second) unprofessional. I followed that with a
statement that the channel partners work together to maintain their
professional approach.

Now, please, let's get on with the business of helping each other solve
issues and have a positive impact on our employer's businesses.

Best Regards

Richard (Dick) Stover
Consulting Manager
Guide Technologies, LLC
A Gold Infor Channel Partner
215-499-8530
rstover@xxxxxxxxxxxxxxxxxxxxx


-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of DGowen@xxxxxxxxxxxxxxxxx
Sent: Tuesday, October 30, 2012 9:26 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] IM transactions via SystemLink

I would suggest you contact Infor or an affiliate about licensing. I do
not feel it is an appropriate topic for this group.
Also, in the 18 years I have worked with this product the channel partners
and affiliates have been very helpful.

Diane Gowen
IT Manager
Moeller Marine Products




From: "Rusty Jackson" <RustyJackson@xxxxxxxxxxx>
To: "'MAPICS ERP System Discussion'" <mapics-l@xxxxxxxxxxxx>
Date: 10/30/2012 08:19 AM
Subject: Re: [MAPICS-L] IM transactions via SystemLink
Sent by: mapics-l-bounces@xxxxxxxxxxxx



That is exactly how I read it Vanessa. I too am an independent service
contractor and would to understand what that means.

Rusty Jackson

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Vanessa King
Sent: Tuesday, October 30, 2012 9:07 AM
To: 'MAPICS ERP System Discussion'
Subject: Re: [MAPICS-L] IM transactions via SystemLink

I believe the issue is that Brad indicates that using service providers
who are not Infor Partners is a violation of Infor's license agreement and
"may carry a significant financial remedy." As an independent service
contractor I'd like an explanation of what that means.

-----Original Message-----
From: mapics-l-bounces@xxxxxxxxxxxx [mailto:mapics-l-bounces@xxxxxxxxxxxx]
On Behalf Of Dave Shaw
Sent: Tuesday, October 30, 2012 6:46 AM
To: MAPICS ERP System Discussion
Subject: Re: [MAPICS-L] IM transactions via SystemLink

May I ask what prompted this statement on this mailing list? I don't
recall seeing any discussion of 'personnel' in this thread prior to this
rather threatening comment. There had been recommendations to make
inquiries of Infor affiliates, but nothing about approaching anyone else.
I hope this isn't an indication of hostility to user groups on the part of
certain affiliates.

Dave Shaw
MAPICS-L manager


----- Original Message ----

From: Brad Spaits <brad.spaits@xxxxxxxxxxx>
To: MAPICS ERP System Discussion <mapics-l@xxxxxxxxxxxx>
Sent: Mon, October 29, 2012 4:15:52 PM
Subject: Re: [MAPICS-L] IM transactions via SystemLink

Just a caution that using non-Infor Partner personnel may violate the
Infor license agreement and may carry a significant financial remedy for
third party access of the customer's Infor XA system.

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