Re(2): Re(2): [Retrieved] New iSeries and XA License Keys

I hate to disagree with you but I work at two companies, a Mapics one
and a System 2000 one.  VAI does have good documentation and a better
customer support staff than Infor.  Where Mapics excels is in the fact
that their code is bullet proof where VAI still has some rough edges to
it.  However these errors are minor.

Over the past few years I have contemplated switching the Mapics company
over to VAI, but have always hesitated because I am a one man
department.  There is precious little time for me to do my normal day to
day routine let alone a big conversion project.  But push may come to
shove if when we look at upgrading the hardware next year I am looking
at a Mapics bill in the thousands.

Infor may be trying to compete with SAP, but at what cost?  Losing all
their SMB customers?

>Tom,
>Sometimes the grass looks greener on the other side.  I "had" a MAPICS 
>customer that switched to VAI because of the low price and no annual 
>maintenance.  They were also sold on the web piece, interfaces with all 
>these neat packages, etc.  It's been over 6 years and hundreds of thousands 
>of "extra" dollars and it is still not doing what they were promised.
>
>Along with the lack of usable documentation (for any programmer to use), at 
>that time had no data collection system, did not have a good "manufacturing 
>module" according to their own sales rep - I could go on.  At the time, they 
>were only paying around $30K for annual maintenance for XA.
>
>Eric
>
>
>> No doubt I should be looking at converting to another ERP system like
>> System 2000 (from VAI) if Infor quotes something outrageous like what I
>> have been reading.
>>
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