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Dear Marlene: I am glad to see and hear that Mapics Senior Management is reviewing this issue. I would also like to point out that most of the members of this exchange forum are Mapics supporters, but due to management decisions we are forced to leave the Mapics products. The perception that other platforms or software's are less expensive is exactly that a perception, however once the switch is done there is little chance of coming back. I hope that the review will result in a pricing policy that will help keep the Mapics community alive, well, and growing. By facilitating Mapics customers to upgrade their hardware to have more processing power, you may find that Mapics users will be happier, more productive and more new Mapics modules will be purchased. I look forward to hear from some Mapics customers on their success stories on their upgrades. Steve -----Original Message----- From: Marlene Fumia [mailto:Marlene.Fumia@xxxxxxxxxx] Sent: Monday, February 16, 2004 10:31 AM To: MAPICS ERP System Discussion Subject: RE: From the Believe or Not Department at MAPICS... Good morning, Your concerns have been brought to the attention of MAPICS Senior Management and are currently being reviewed. In the meanwhile, if you have an immediate need, please contact your Regional Vice President for assistance. If you do not know who that is, or are lacking contact information, please sign on to www.mapics.com and click on "Contact Us". As this forum is not typically replied to, let me express that MAPICS is deeply commitment to your satisfaction, and has taken great strides in improving the organization to react to your needs. Please allow us to show you the "new" MAPICS and call your Regional Vice President for assistance. Marlene Fumia Director Satisfaction Programs Rochester Direct: 585-723-3810 Cell: 585-750-5445 -----Original Message----- From: DaleGindlesperger@xxxxxxxxxxx [mailto:DaleGindlesperger@xxxxxxxxxxx] Sent: Monday, February 16, 2004 10:14 AM To: MAPICS ERP System Discussion Subject: RE: From the Believe or Not Department at MAPICS... I think a reasonable thing to do would be just to offer everyone a rollover to user-based pricing for no charge, or a nominal charge. Then as they add more applications (or users), charge per seat. That's how an awful lot of software companies do it. Of course, you have to look at the per seat charges also. If you have two people working in A/P, why pay for 120 seats? The cost needs to be reasonable that way, also. Dale Gindlesperger IT Manager/Special Projects Leader Fleetwood Folding Trailers, Inc. 258 Beacon Street Somerset, PA 15501 "Shurge, Stephen (MTL)" To: "'MAPICS ERP System Discussion'" <mapics-l@xxxxxxxxxxxx> <sshurge@recochem. cc: com> Subject: RE: From the Believe or Not Department at MAPICS... Sent by: mapics-l-bounces@m idrange.com 02/13/2004 01:06 PM Please respond to MAPICS ERP System Discussion Mapics: I hope that some Mapics employees are taking notes of the feelings and perceptions that the Mapics customers have about Mapics's upgrading pricing policies. Someone at Mapics should start doing something before there is no more Mapics customers. As you can see Mapics, customers are going to other softwares and by inhibiting customers for growing to larger iSeries hardware Mapics is digging their grave and committing suicide to the Mapics product line. It is sad that Mapics Management has lost sight of reality and the needs and expectations of their customers. Steve -----Original Message----- From: John C. Bradley [mailto:bradleyjohnc@xxxxxxxxxxx] Sent: Friday, February 13, 2004 12:32 PM To: MAPICS ERP System Discussion Subject: Re: From the Believe or Not Department at MAPICS... We converted over to CMS400 on 1/1/2003. John C. Bradley Information Systems Manager Stephenson & Lawyer, Inc. 3831 Patterson Ave SE Grand Rapids, MI 49512-4026 616-949-8100 extn 3120 bradj@xxxxxxxxxxx http://www.steplaw.com ----- Original Message ----- From: "Oney, Vince (GEAE, Elano)" <Vince.Oney@xxxxxxxxx> Sent: Friday, February 13, 2004 9:10 AM > What product did you end up with? > > Vince Oney > ELANO DIVISION OF UNISON _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/mapics-l or email: MAPICS-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/mapics-l or email: MAPICS-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/mapics-l or email: MAPICS-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l. _______________________________________________ This is the MAPICS ERP System Discussion (MAPICS-L) mailing list To post a message email: MAPICS-L@xxxxxxxxxxxx To subscribe, unsubscribe, or change list options, visit: http://lists.midrange.com/mailman/listinfo/mapics-l or email: MAPICS-L-request@xxxxxxxxxxxx Before posting, please take a moment to review the archives at http://archive.midrange.com/mapics-l.
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