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Try the credit hold codes instead of the suspend account feature. This will allow orders/quotes to be entered, but prevent shipments and related orders to be executed until "released" or "approved" Kevin Fox kdfox@xxxxxxxxxxxxx -----Original Message----- From: meyno [mailto:meyno@xxxxxxxxxxxxxxxxxx] Sent: Wednesday, February 04, 2004 8:52 AM To: MAPICS-L SUBMIT Subject: COM: Quote entry Only My sales & accounting department are at it again. Customers who are giving us difficulties are placed on suspend by accounting. NO orders of any kind can be entered. But Sales still wants to quote the customer. Before the customer's quote becomes an order. Accounting maybe able to resolve any issues. ($$$$$) Has anyone been faced with this issue? How did you resolve it? I have faxed MAPICS a enhancement request for a special customer status code, for quote entry only and NOT be able to copy a quote to an order. Thanks in advance
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