Re: Quote entry Only

[Pete Olshavsky <polshavsky@xxxxxxxxx>]

Skip,
Is there a user exit for Quotes that we could turn on that if Customer is 
Suspended, pop us a screen and allow user to re-activiate, allow for quote to 
be entered and then suspend customer at end quote time. Not sure all the pieces 
would be avail. Might need an audit pgm to make sure real order was not entered 
in the time that the cust. is un-suspended.
 
Pete
 
 
Pete

meyno <meyno@xxxxxxxxxxxxxxxxxx> wrote:
We have some customers with this criteria and it works very well. But the
orders can still be released, when they should not be.

It's quote only with NO change of becoming an order without customer file
maint.

Thanks

----- Original Message ----- 
From: "Kevin Fox" 
To: "'MAPICS ERP System Discussion'" 
Sent: Friday, February 06, 2004 8:32 AM
Subject: RE: Quote entry Only


> Try the credit hold codes instead of the suspend account feature. This
will
> allow orders/quotes to be entered, but prevent shipments and related
orders
> to be executed until "released" or "approved"
>
> Kevin Fox
> kdfox@xxxxxxxxxxxxx
>
> -----Original Message-----
> From: meyno [mailto:meyno@xxxxxxxxxxxxxxxxxx]
> Sent: Wednesday, February 04, 2004 8:52 AM
> To: MAPICS-L SUBMIT
> Subject: COM: Quote entry Only
>
> My sales & accounting department are at it again.
>
> Customers who are giving us difficulties are placed on suspend by
> accounting. NO orders of any kind can be entered.
>
> But Sales still wants to quote the customer. Before the customer's quote
> becomes an order. Accounting maybe able to resolve any issues. ($$$$$)
>
> Has anyone been faced with this issue? How did you resolve it? I have
> faxed MAPICS a enhancement request for a special customer status code, for
> quote entry only and NOT be able to copy a quote to an order.
>
> Thanks in advance
>
>
>
>
>
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