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I am not a gentleman, but perhaps I can add my two cents to the discussion.
I was not aware that this was a forum for posting problems in an attempt to
get resolutions from IBM(???) for MAPICS software issues. If you are
calling IBM salesreps or service in order to get support for MAPICS,
perhaps we have isolated the problem. My impression is that this group is a
way of sharing our MAPICS knowledge and providing creative solutions to our
fellow users' business issues. I have found it to be an excellent resource.
Best regards from your fellow MAPICS sycophant,
Vanessa
Vanessa T. King
Denroxi@xxxxxxx
Sent by: To: mapics-l@xxxxxxxxxxxx
mapics-l-bounces@x cc:
idrange.com Subject: Re: Beware what
MAPICS sells you (from Mike Ellis / ISI for Dennis Guy
Vailla...
05/03/2003 11:35
PM
Please respond to
MAPICS ERP System
Discussion
Ok, let us keep this going.
The one reason this user group exist is because we do not get what we need
from IBM in a timely manner.This group, I believe will not be allowed to
be
part of the users conference because we pose a competitive threat. Correct
me if that rumor is wrong.
I have 22+ years of MAPICS from the 34 -36-38--AS400-DB-XA. Companies of 25
people to re-implementing 7 plants in PR for GE.
I have been through GMD, MARCAM and this newest way of marketing the
products.
MAPICS is a great product. It even was before we came up with the ERP buzz
word.
When this group becomes a group of MAPICS sycophants rather than a place to
post our problems we need resolved because it is easier than IBM sales and
support, I will admit that IBM sales and support delivery products and
software that does not require PTF's out of the box. Imagine if Microsoft
delivered Office2000 and it has as many problems as EPDM release after 2
years.
EPDM is a great example of early product release with sales in mind, not
out
of the box functionality without many problems.
So Gentleman, the beat goes on. How many of us have purchased a car from a
salesman and have a problem. The salesman is tough to reach and refers you
to
service. Service the notifies you that the problem is not cover under your
purchase agreement. You need to purchase this and that if you want what you
need and thought you had originally purchased. GM or IBM, you choose.
I know that of the 7000 or so MAPICS users, I am a lone wolf.
Gooood Evvvvening
Dennis Guy Vaillant
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