Re: Beware what MAPICS sells you (from Mike Ellis / ISI for DennisGuy Vailla...

I have worked with MAPICS since it was released in the UK running on IBM 
System /34 for over 20 years, working in the IT departments of user 
companies, also for software houses and IBM Agents (business partners). I 
have also worked with other ERP systems. In my experience (and I in general) 
companies that decide to take MAPICS get as good if not a better deal than 
those that choose other ERP systems.

In its 25 year history MAPICS has been a robust well documented ERP system 
that has performed hand in hand with the equally good IBM System 3X / 400 
hardware.

Companies that decided to invest in MAP's 25 years ago on IBM System /34 can 
still use it today, most other ERP systems that were around 25 years ago do 
not exist today!

A criticism I do have of MAPICS as an organisation is that in the UK and 
Europe the qualities of the MAP's system are not widely sold and marketed in 
the IT industry (where SAP and J D Edwards are almost household names by 
comparison) and fewer companies select MAPICS simply because they do not know 
about it.

Rob Cull
Independent MAP's (ERP System) Consultant
in the UK.





In a message dated 5/3/03 2:55:50 GMT Daylight Time, 
michael.ellis@xxxxxxxxxxxxxxx writes:

<< Subj:     Re: Beware what MAPICS sells you (from Mike Ellis / ISI for 
Dennis Guy Vaillant)
 Date:  5/3/03 2:55:50 GMT Daylight Time
 From:  michael.ellis@xxxxxxxxxxxxxxx
 Sender:    mapics-l-bounces@xxxxxxxxxxxx
 Reply-to:  mapics-l@xxxxxxxxxxxx (MAPICS ERP System Discussion)
 To:    mapics-l@xxxxxxxxxxxx
 
 Dennis,
 
 It seems that your comments represent your views, but I'm doubtful they 
 represent the preponderance of users.  MAPICS, while desparately in need 
 of marketing & sales vigor, has been known for and has earned a reputation 
 of being honest with customers.  That comes from a long-standing IBM 
 history and a tradition of delivering what is believed to be best for its 
 customers.
 
 Software is a complex purchase and requires sophisticated buyers and 
 consultative sales people.  When either is missing, the chance for 
 dissatisfaction increases greatly.  Undoubtedly, those situations occur, 
 but the company and the enterprise have NOT earned the criticism you 
 lodged.
 
 As a matter of full disclosure, I've had many different relationships with 
 MAPICS over the years, but do not represent the company in any way.
 
 Mike Ellis / ISI
 
 Message: 9
 Date: Thu, 1 May 2003 19:56:15 EDT
 From: Denroxi@xxxxxxx
 Subject: Re: auto-release of licensing
 
 watch out what the sellers MAPICS sells you. They have a great deal of 
 hidden 
 costs. Once you by the system you find out you need client access, ptf's 
 are 
 not up to date, etc. Did you by 24-7 support?? extra money upfront no 
 service 
 when you really need it. I could go on and on.
 
 i have been involved with MAPICS for 20+ years, so this is not an irate 
 user, 
 but they definitely use the buyer beware method of selling
 
 i am in a situation like that right now with a client who added a machine 
 as 
 a supposedly sister company of a "strategic account" of MAPICS.
 
 Welcome to MAPICS. Many long nights to come.
 
 Dennis Guy Vaillant
 
 
 Michael G. Ellis
 Information Systems International, Inc.
 A Global ERP Consulting Firm
 815-398-1670 x23
  
 Choose ISI consultants to ensure consistently top quality implementation 
 services at all levels of your organization.
 
 "To enjoy the things we ought and to hate the things we ought has the 
 greatest bearing on excellence of character. "
 Aristotle, Nichomachean Ethics
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