|
midrange.com
My 2 cents:
1. MAPICS isn't part of IBM anymore, hasn't been for years - unless I
missed a press release. They do partner, though. (at least I think they
do)
2. I think I get good support from MAPICS for any problems I have with the
software, or if I have an emergency. e:Info is superb (it handles the
majority of my questions), and the people I get on the response line have
always been quite helpful. Of course, sometimes the answer is "it doesn't
do that" (for functionality questions), but that's not the people.
3. This thread is a fantastic resource as an on-line reference/help source
for "how can I" questions. I have gotten numerous tips, suggestions, and
ideas from this thread. I personally think the MAPICS response line should
have a place to sign up for this thread!
4. I must be really lucky. We've been using EPDM since the 2nd year it
came out, and we have no major problems with it. We have occasional
hassles with Browser releases, but we've always gotten VERY quick fixes,
and have been able to quickly backlevel to a prior .xx version when we
encounter a hassle. There are features that I'd like EPDM to have that
aren't there, but that's software. I'd like my Windows to not freeze up,
too!
OK, I'm off my soapbox..... Next person's turn! I hope to meet a bunch of
you in Chicago this week!
Dale @ Fleetwood
Denroxi@xxxxxxx
Sent by: To: mapics-l@xxxxxxxxxxxx
mapics-l-bounces@x cc:
idrange.com Subject: Re: Beware what
MAPICS sells you (from Mike Ellis
/ ISI for Dennis Guy Vailla...
05/03/03 11:35 PM
Please respond to
MAPICS ERP System
Discussion
Ok, let us keep this going.
The one reason this user group exist is because we do not get what we need
from IBM in a timely manner.This group, I believe will not be allowed to
be
part of the users conference because we pose a competitive threat. Correct
me if that rumor is wrong.
I have 22+ years of MAPICS from the 34 -36-38--AS400-DB-XA. Companies of 25
people to re-implementing 7 plants in PR for GE.
I have been through GMD, MARCAM and this newest way of marketing the
products.
MAPICS is a great product. It even was before we came up with the ERP buzz
word.
When this group becomes a group of MAPICS sycophants rather than a place to
post our problems we need resolved because it is easier than IBM sales and
support, I will admit that IBM sales and support delivery products and
software that does not require PTF's out of the box. Imagine if Microsoft
delivered Office2000 and it has as many problems as EPDM release after 2
years.
EPDM is a great example of early product release with sales in mind, not
out
of the box functionality without many problems.
So Gentleman, the beat goes on. How many of us have purchased a car from a
salesman and have a problem. The salesman is tough to reach and refers you
to
service. Service the notifies you that the problem is not cover under your
purchase agreement. You need to purchase this and that if you want what you
need and thought you had originally purchased. GM or IBM, you choose.
I know that of the 7000 or so MAPICS users, I am a lone wolf.
Gooood Evvvvening
Dennis Guy Vaillant
_______________________________________________
This is the MAPICS ERP System Discussion (MAPICS-L) mailing list
To post a message email: MAPICS-L@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo.cgi/mapics-l
or email: MAPICS-L-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/mapics-l.
As an Amazon Associate we earn from qualifying purchases.
This mailing list archive is Copyright 1997-2024 by midrange.com and David Gibbs as a compilation work. Use of the archive is restricted to research of a business or technical nature. Any other uses are prohibited. Full details are available on our policy page. If you have questions about this, please contact [javascript protected email address].
Operating expenses for this site are earned using the Amazon Associate program and Google Adsense.
