Re: Beware what MAPICS sells you (from Mike Ellis / ISI for DennisGuy Vailla...

Well said Bob

Couldn't agree more.

John Legge
Independent Mapics consultant in the UK
----- Original Message -----
From: <Trialabyte@xxxxxxx>
To: <mapics-l@xxxxxxxxxxxx>
Sent: Saturday, May 03, 2003 12:30 PM
Subject: Re: Beware what MAPICS sells you (from Mike Ellis / ISI for Dennis
Guy Vailla...


> I have worked with MAPICS since it was released in the UK running on IBM
> System /34 for over 20 years, working in the IT departments of user
> companies, also for software houses and IBM Agents (business partners). I
> have also worked with other ERP systems. In my experience (and I in
general)
> companies that decide to take MAPICS get as good if not a better deal than
> those that choose other ERP systems.
>
> In its 25 year history MAPICS has been a robust well documented ERP system
> that has performed hand in hand with the equally good IBM System 3X / 400
> hardware.
>
> Companies that decided to invest in MAP's 25 years ago on IBM System /34
can
> still use it today, most other ERP systems that were around 25 years ago
do
> not exist today!
>
> A criticism I do have of MAPICS as an organisation is that in the UK and
> Europe the qualities of the MAP's system are not widely sold and marketed
in
> the IT industry (where SAP and J D Edwards are almost household names by
> comparison) and fewer companies select MAPICS simply because they do not
know
> about it.
>
> Rob Cull
> Independent MAP's (ERP System) Consultant
> in the UK.
>
>
>
>
>
> In a message dated 5/3/03 2:55:50 GMT Daylight Time,
> michael.ellis@xxxxxxxxxxxxxxx writes:
>
> << Subj:     Re: Beware what MAPICS sells you (from Mike Ellis / ISI for
> Dennis Guy Vaillant)
>  Date:  5/3/03 2:55:50 GMT Daylight Time
>  From:  michael.ellis@xxxxxxxxxxxxxxx
>  Sender:    mapics-l-bounces@xxxxxxxxxxxx
>  Reply-to:  mapics-l@xxxxxxxxxxxx (MAPICS ERP System Discussion)
>  To:    mapics-l@xxxxxxxxxxxx
>
>  Dennis,
>
>  It seems that your comments represent your views, but I'm doubtful they
>  represent the preponderance of users.  MAPICS, while desparately in need
>  of marketing & sales vigor, has been known for and has earned a
reputation
>  of being honest with customers.  That comes from a long-standing IBM
>  history and a tradition of delivering what is believed to be best for its
>  customers.
>
>  Software is a complex purchase and requires sophisticated buyers and
>  consultative sales people.  When either is missing, the chance for
>  dissatisfaction increases greatly.  Undoubtedly, those situations occur,
>  but the company and the enterprise have NOT earned the criticism you
>  lodged.
>
>  As a matter of full disclosure, I've had many different relationships
with
>  MAPICS over the years, but do not represent the company in any way.
>
>  Mike Ellis / ISI
>
>  Message: 9
>  Date: Thu, 1 May 2003 19:56:15 EDT
>  From: Denroxi@xxxxxxx
>  Subject: Re: auto-release of licensing
>
>  watch out what the sellers MAPICS sells you. They have a great deal of
>  hidden
>  costs. Once you by the system you find out you need client access, ptf's
>  are
>  not up to date, etc. Did you by 24-7 support?? extra money upfront no
>  service
>  when you really need it. I could go on and on.
>
>  i have been involved with MAPICS for 20+ years, so this is not an irate
>  user,
>  but they definitely use the buyer beware method of selling
>
>  i am in a situation like that right now with a client who added a machine
>  as
>  a supposedly sister company of a "strategic account" of MAPICS.
>
>  Welcome to MAPICS. Many long nights to come.
>
>  Dennis Guy Vaillant
>
>
>  Michael G. Ellis
>  Information Systems International, Inc.
>  A Global ERP Consulting Firm
>  815-398-1670 x23
>
>  Choose ISI consultants to ensure consistently top quality implementation
>  services at all levels of your organization.
>
>  "To enjoy the things we ought and to hate the things we ought has the
>  greatest bearing on excellence of character. "
>  Aristotle, Nichomachean Ethics
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>
>   >>
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