Reporting

[Bonnie Cameron <bonnie.cameron@xxxxxxxxxxxxxx>]

Our company currently uses ShowCase Query for accessing Mapics data (where
the Mapics inquiries and reports are inadequate.)  Although we offer
in-house training on the software, we constantly find ourselves supporting
much of our user base as often a user needs information who has not taken
the class (or took the class some time ago and doesn't recall how to use the
software.)  In addition, we spend a fair amount of time supporting logic
questions and problems.

I am wondering what tools some of the companies represented in this forum
use and how you handle reporting in general...do you totally leave it up to
users to create their own inquiries or does IS actively support this effort,
etc.

Thanks in advance for your responses,

Bonnie Cameron
Polaris Industries
Roseau, MN