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There is a major difference between user education and implementation assistance. Many companies don't like to send users out for education since they feel that they can be self taught by reading the manuals or being instructed by other users. The manuals are mostly run books - Explain how each menu option works. Some are better than others in regards to explaining the processes. That is why MAPICS relies on its affiliates for implementation assistance. A company normally only installs or implements a product once, whereas the affiliate has many more implementations under their belt. Also, each environment is different, and having a knowledgeable implementer/trainer is crucial in setting up a major module without heartaches down the road. If you really want to implement payroll, I would suggest speaking with your affiliate or finding a service affiliate that can assist Michael Franchino Custom Systems Corporation (973) 726-0202 X214 (Phone) (973) 726-4552 (Fax)
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