Re: Weird inbox behavior in R7 client

Yeah, we've had issues with that too. Do you have a cluster replica of 
this DB? We have seen where you delete the document from the home server, 
it remains in the inbox, but if you open it on the cluster server it has 
been deleted properly.  Here are some notes from my PMR:

"I ran updall -R and fixup -F on the database while I was uninstalling and 
loading Notes 7.0 for the user. The only files I kept in the c:\program 
files\lotus\* paths were her ID file and names.nsf - we started with a 
clean slate. This included getting rid of a local mail file replica. After 
opening Notes 7.0, all of the problem messages were gone (thanks to updall 
and/or fixup). I advised the user to let me know if it continues."

In some cases, I remember that after I disabled smart deletions on the 
database (this will hard delete anything that's been soft deleted!) and 
then re-enabled it, the user didn't experience this any longer.

This is on a 7.0 template, right?

Chris Whisonant
Comporium
Senior Mid-Range Systems Administrator
IBM eServer Certified Systems Expert - iSeries Technical Solutions V5R2
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
IBM Certified Associate Developer - Lotus Notes and Domino 6/6.5
803.326.7270 | 803.326.6142 fax

domino400-bounces+chris.whisonant=comporium.com@xxxxxxxxxxxx wrote on 
04/19/2006 04:58:30 PM:

> I've had a few users experience a problem where they drag an email from 
> their inbox to the trash. For some reason it then reappears in the 
inbox, 
> and then subsequent attempts to delete it result in an object variable 
not 
> set error, and then display of a message that the document has already 
> been deleted.
> 
> I've deleted their desktop cache, FT indexes, ran compact, fixup, and 
even 
> gone into designer and deleted the inbox folder and then did a load 
> convert to recreate the inbox and the deleted document still appears.
> 
> Help - it's the CFO who's had this problem the most!! 
> 
> Regards, Jerry
> 
> Gerald Kern - MIS Project Leader
> Lotus Notes/Domino Administrator
> IBM Certified RPG IV Developer
> The Toledo Clinic, Inc.
> 4235 Secor Road
> Toledo, OH 43623-4299
> Phone 419-479-5535
> gkern@xxxxxxxxxxxxxxxx
> 
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