Re: Invalid PDF attachments

[jtechmeier@xxxxxxxxxxxxxx]

Additional Information:

If you detach the "invalid PDF attachment" then it will open properly.

This is only happening to some users and I haven't been able to find any 
differences in preference settings. I checked Locations Documents and User 
Preferences.


John Techmeier
IT Director
The Medalcraft Mint, Inc.
2660 W. Mason St
Green Bay, WI  54303
Phone: 920-499-4249
Fax: 920-499-7092
jtechmeier@xxxxxxxxxxxxxx
http://www.medalcraft.com




jtechmeier@xxxxxxxxxxxxxx 
Sent by: domino400-bounces@xxxxxxxxxxxx
09/24/2003 10:32 AM
Please respond to
Lotus Domino on the iSeries / AS400 <domino400@xxxxxxxxxxxx>


To
Domino400@xxxxxxxxxxxx
cc

Fax to

Subject
Invalid PDF attachments






AS/400 V5R2 - Notes/Domino 6.0.2CF1

We are using InfoPrint Server to create PDFs of our quotes, which get 
e-mailed, as an attachment, to the CSR for review and forwarding to 
clients. All users are using 6.0.2CF1 client and all mail databases have 
been converted to version 6 template. Some CSRs receive the attachment 
with the file name under the icon, which works great, and some receive the 

attachment with the file name on the right hand side of the icon, which in 

this case is a generic paper icon. When the file name is on the right hand 

side, the CSRs can open the PDFs just fine, but when they forward this 
onto the customer, or to me, we are unable to open the attached PDF. An 
error occurs stating "Sorry, an application to open this document cannot 
be found." in my Notes client.

We are also experiencing an issue where forwarded attachments are 
"disappearing." I don't know the full explaination of this one yet but 
will provide more info as I get it.

Anyone have any ideas?

John Techmeier
IT Director
The Medalcraft Mint, Inc.
2660 W. Mason St
Green Bay, WI  54303
Phone: 920-499-4249
Fax: 920-499-7092
jtechmeier@xxxxxxxxxxxxxx
http://www.medalcraft.com
_______________________________________________
This is the Lotus Domino on the iSeries / AS400 (Domino400) mailing list
To post a message email: Domino400@xxxxxxxxxxxx
To subscribe, unsubscribe, or change list options,
visit: http://lists.midrange.com/mailman/listinfo/domino400
or email: Domino400-request@xxxxxxxxxxxx
Before posting, please take a moment to review the archives
at http://archive.midrange.com/domino400.