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AS/400 V5R2 - Notes/Domino 6.0.2CF1 We are using InfoPrint Server to create PDFs of our quotes, which get e-mailed, as an attachment, to the CSR for review and forwarding to clients. All users are using 6.0.2CF1 client and all mail databases have been converted to version 6 template. Some CSRs receive the attachment with the file name under the icon, which works great, and some receive the attachment with the file name on the right hand side of the icon, which in this case is a generic paper icon. When the file name is on the right hand side, the CSRs can open the PDFs just fine, but when they forward this onto the customer, or to me, we are unable to open the attached PDF. An error occurs stating "Sorry, an application to open this document cannot be found." in my Notes client. We are also experiencing an issue where forwarded attachments are "disappearing." I don't know the full explaination of this one yet but will provide more info as I get it. Anyone have any ideas? John Techmeier IT Director The Medalcraft Mint, Inc. 2660 W. Mason St Green Bay, WI 54303 Phone: 920-499-4249 Fax: 920-499-7092 jtechmeier@xxxxxxxxxxxxxx http://www.medalcraft.com
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